Science Logic

4 weeks ago

Sr. Consultant, Professional Services

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Provide onsite consulting and implementation expertise for ScienceLogic products, installing and configuring appliances, troubleshooting, and acting as a senior SME for customer projects. Collaborate with customers and internal teams across federal and commercial IT environments, document activities, create knowledge artifacts, and advocate for product enhancements while upholding Professional Services best practices.

Location: United States

Workplace: Hybrid

Employment Type: Full time

Job Function: Consulting & Advisory

Key Responsibilities

•Provide onsite consulting services and support to ScienceLogic customers with a focus on high quality, accuracy and customer satisfaction.
•Perform hands-on installation, configuration, and troubleshooting of ScienceLogic appliances as they relate to the ScienceLogic suite of products.
•Work closely with customer’s technical and management staff and act as subject matter expert for ScienceLogic products.
•Handle on-site work solely as a SME and Senior Consultant in ScienceLogic implementation activities.
•Record all activity in the department’s ticketing system and contribute to knowledgebase articles.

Pay and Benefits

Perks:Health Insurance401kRemote WorkPaid LeavePaternity LeaveAnnual BonusPet InsuranceWellness StipendLearning BudgetGym MembershipEducation StipendMeal Allowance

Key Requirements

•Bachelor's degree in computer science/engineering
•10+ years in Federal space
•7+ years’ experience supporting/using enterprise class infrastructure monitoring platforms
•5+ years Linux operating system experience
•3+ years MySQL Database experience
•TS/CSI clearance preferred

Experience:IT operationsEnterprise monitoringFederal

Education:Bachelor's

Skills:CommunicationLeadershipProblem-solvingCustomer-facingTeamwork

Certifications:TS/CSI clearance

Languages:English

Tech Stack:LinuxMySQLSNMPPowerShellWMIXML/SOAPPHPPythonITSMEMS/NMSServiceNowPagerDutyLinux scripting

Eligibility

Security Clearance:TS/CSI

Company Brief

Science Logic

Provides an AI-driven IT operations management (ITOM) platform that delivers monitoring, event correlation, and automation to help enterprises detect, diagnose, and resolve infrastructure and application issues across hybrid and multi-cloud environments.

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Funding: Private Equity Backed

Headquarters: Reston, United States

Founded: 2003

Website LinkedIn

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Science Logic

4 weeks ago

Sr. Consultant, Professional Services

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Hybrid

Employment Type: Full time

Job Function: Consulting & Advisory

Key Responsibilities

•Provide onsite consulting services and support to ScienceLogic customers with a focus on high quality, accuracy and customer satisfaction.
•Perform hands-on installation, configuration, and troubleshooting of ScienceLogic appliances as they relate to the ScienceLogic suite of products.
•Work closely with customer’s technical and management staff and act as subject matter expert for ScienceLogic products.
•Handle on-site work solely as a SME and Senior Consultant in ScienceLogic implementation activities.
•Record all activity in the department’s ticketing system and contribute to knowledgebase articles.

Pay and Benefits

Perks:Health Insurance401kRemote WorkPaid LeavePaternity LeaveAnnual BonusPet InsuranceWellness StipendLearning BudgetGym MembershipEducation StipendMeal Allowance

Key Requirements

•Bachelor's degree in computer science/engineering
•10+ years in Federal space
•7+ years’ experience supporting/using enterprise class infrastructure monitoring platforms
•5+ years Linux operating system experience
•3+ years MySQL Database experience
•TS/CSI clearance preferred

Experience:IT operationsEnterprise monitoringFederal

Education:Bachelor's

Skills:CommunicationLeadershipProblem-solvingCustomer-facingTeamwork

Certifications:TS/CSI clearance

Languages:English

Tech Stack:LinuxMySQLSNMPPowerShellWMIXML/SOAPPHPPythonITSMEMS/NMSServiceNowPagerDutyLinux scripting

Eligibility

Security Clearance:TS/CSI

Company Brief

Science Logic

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Funding: Private Equity Backed

Headquarters: Reston, United States

Founded: 2003

Website LinkedIn