Referral: Senior Associate/Lead - US HRO

Sutherland
Chennai
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 2-7 yearsSkills: ["Communication","Analytical thinking","Problem-solving","Stakeholder management","Customer service"]

Join the US HRO team delivering end-to-end HR Shared Services across HR Operations, Ask HR, payroll, payroll tax, compensation & benefits, and talent management. You’ll handle complex employee cases, ensure US HR policy compliance, maintain accurate HR data, and support enterprise systems like Workday, ADP, and ServiceNow. Partner with HR Business Partners, Payroll, Finance, Legal, and others while identifying process improvements and mentoring junior team members.

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FursaFursa
Sutherland
Sutherland
1 month ago

Referral: Senior Associate/Lead - US HRO

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Join the US HRO team delivering end-to-end HR Shared Services across HR Operations, Ask HR, payroll, payroll tax, compensation & benefits, and talent management. You’ll handle complex employee cases, ensure US HR policy compliance, maintain accurate HR data, and support enterprise systems like Workday, ADP, and ServiceNow. Partner with HR Business Partners, Payroll, Finance, Legal, and others while identifying process improvements and mentoring junior team members.
Location: Chennai
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Deliver HR Shared Services across one or more specialized HR functions.
  • •Manage employee lifecycle activities, HR inquiries, payroll, compensation, and/or talent processes.
  • •Resolve complex employee cases while ensuring compliance with US HR policies and regulations.
  • •Maintain HR data accuracy and support enterprise HR systems such as Workday, ADP, or ServiceNow.
  • •Identify process improvement opportunities, support automation initiatives, and mentor junior team members (Lead roles).

Key Requirements

  • •2–5 years of relevant HR Shared Services experience (L2) or 4–7 years with subject-matter expertise and mentoring/leadership exposure (L3).
  • •Experience in HR Operations, Ask HR, US Payroll, Payroll Tax, Compensation & Benefits, Talent Management, or HR Shared Services.
  • •Experience supporting US HR or Payroll processes.
  • •Hands-on experience with Workday, ADP, ServiceNow, SAP SuccessFactors, Oracle HCM, or similar HRIS platforms.
  • •Strong English communication skills and proficiency with Microsoft Office (especially Excel).
Experience:2-7 yearsHR operationsUS payroll
Skills:CommunicationAnalytical thinkingProblem-solvingStakeholder managementCustomer service
Languages:English
Tech Stack:WorkdayADPServiceNowSAP SuccessFactorsOracle HCMMicrosoft OfficeExcel

Company Brief

Sutherland
Global digital transformation and business process services firm offering AI, automation, cloud engineering, analytics and customer experience solutions to enterprises across industries.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Pittsford (Rochester), NY, United States
Founded: 1986
Glassdoor
Glassdoor: 3.5
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