First Horizon

4 weeks ago

Banking Center Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Lead the daily operations of a banking center, driving sales, profitability, and production while ensuring excellent, timely customer service. Coach and manage a retail banking center team through strategic execution, recruiting and development, and performance feedback. Oversee compliance and risk management by partnering with market operations and sales leadership, monitoring operational metrics, and controlling operational and administrative expenses.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Banking, Lending & Credit

Seniority: Manager level

Key Responsibilities

•Coach, lead, and manage the banking center team to execute strategic initiatives and promote associate engagement.
•Drive an advice-driven sales process and develop relationships with key clients and partners to grow the client base.
•Ensure consistent, high-quality customer experiences by promptly resolving client issues.
•Recruit, train, develop, and retain a high-performing retail banking center team, including regular coaching and performance evaluations.
•Lead operational excellence by monitoring metrics, partnering with Retail Operations, and controlling operational and administrative expenses while ensuring compliance and risk management.

Pay and Benefits

Perks:Health InsuranceDentalVisionHsa401kMaternity LeaveParental Leave

Key Requirements

•Bachelor's degree (B.A.) from a four-year college or university; or two to four years related experience and/or training; or equivalent combination of education and experience.
•Coach, lead, and manage a banking center team to execute strategic initiatives effectively.
•Implement and coach an advice-driven sales process and develop client and partner relationships to expand the client base.
•Ensure compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics, including completion of required training.
•Proficiency with Microsoft Office suite and Salesforce.

Experience:Retail banking

Education:Bachelor's

Skills:LeadershipCoachingCustomer serviceRisk managementCollaboration

Tech Stack:Microsoft OfficeSalesforce

Company Brief

First Horizon

Provides commercial and consumer banking services, wealth management, and treasury solutions through First Horizon Bank. Serves individuals, businesses, and institutions across the southeastern United States with lending, deposits, and financial advisory products.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Memphis, United States

Founded: 1864

Website LinkedIn

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First Horizon

4 weeks ago

Banking Center Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Banking, Lending & Credit

Seniority: Manager level

Key Responsibilities

•Coach, lead, and manage the banking center team to execute strategic initiatives and promote associate engagement.
•Drive an advice-driven sales process and develop relationships with key clients and partners to grow the client base.
•Ensure consistent, high-quality customer experiences by promptly resolving client issues.
•Recruit, train, develop, and retain a high-performing retail banking center team, including regular coaching and performance evaluations.
•Lead operational excellence by monitoring metrics, partnering with Retail Operations, and controlling operational and administrative expenses while ensuring compliance and risk management.

Pay and Benefits

Perks:Health InsuranceDentalVisionHsa401kMaternity LeaveParental Leave

Key Requirements

•Bachelor's degree (B.A.) from a four-year college or university; or two to four years related experience and/or training; or equivalent combination of education and experience.
•Coach, lead, and manage a banking center team to execute strategic initiatives effectively.
•Implement and coach an advice-driven sales process and develop client and partner relationships to expand the client base.
•Ensure compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics, including completion of required training.
•Proficiency with Microsoft Office suite and Salesforce.

Experience:Retail banking

Education:Bachelor's

Skills:LeadershipCoachingCustomer serviceRisk managementCollaboration

Tech Stack:Microsoft OfficeSalesforce

Company Brief

First Horizon

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Memphis, United States

Founded: 1864

Website LinkedIn