Manager-Digital Product Management

American Express
Gurugram
Workplace: HybridFull timeFunction: Communications, PR & CommunityExperience: 3+ yearsEducation: bachelorsSkills: ["Leadership","Communication","Analytical thinking","Strategic thinking","Collaboration"]

Drive the build-out of an integrated case management platform within servicing ecosystems, unifying Financial Crimes workflows including KYC, Product Misuse, Investigations, Sanctions, Remittances, and Requests for Information. Own product vision and roadmap, translate them into detailed requirements and user stories, and define acceptance criteria. Collaborate with design and technology teams, apply agile/iterative delivery practices, and implement tracking and reporting to measure product performance.

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FursaFursa
American Express
American Express
2 days ago

Manager-Digital Product Management

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Drive the build-out of an integrated case management platform within servicing ecosystems, unifying Financial Crimes workflows including KYC, Product Misuse, Investigations, Sanctions, Remittances, and Requests for Information. Own product vision and roadmap, translate them into detailed requirements and user stories, and define acceptance criteria. Collaborate with design and technology teams, apply agile/iterative delivery practices, and implement tracking and reporting to measure product performance.
Location: Gurugram
Workplace: Hybrid
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Manager level

Key Responsibilities

  • •Work with customers, stakeholders, and partners to define product vision and roadmap.
  • •Translate product roadmap into well-defined product requirements/user stories and acceptance test criteria.
  • •Support tracking and reporting to determine product performance.
  • •Work closely with design and technology teams to develop, test, and deliver defined capabilities.
  • •Drive the build-out of an integrated case management platform unifying financial crimes workflows to enable simplicity, compliance, and scale.

Pay and Benefits

Perks:Health InsuranceDentalVisionLife InsuranceDisabilityPaid ParentalRetirementCounseling

Key Requirements

  • •3+ years of experience in Product Management.
  • •Proven track record defining product constructs and delivering product vision and roadmap.
  • •Experience with rapid and iterative software development methodologies.
  • •Bachelor’s Degree in a related field required; advanced degree preferred.
  • •Knowledge of reporting/analytical applications.
Experience:3+ yearsProduct managementFinancial services
Education:Bachelor's
Skills:LeadershipCommunicationAnalytical thinkingStrategic thinkingCollaboration
Tech Stack:AgileIterative software developmentCase management platformKYCSanctionsInvestigations

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn