Quality Assurance Lead
General Dynamics
United States
Workplace: HybridFull timeUSD 96,569 - 130,651 annuallyFunction: QA, Test & Release EngineeringExperience: 5+ yearsEducation: bachelorsSkills: ["Collaboration","Quality assurance processes","Quality standards","Analytical skills","Documentation skills"]Serve as the sole Quality Assurance Lead for the CIT Program, owning the Quality Assurance Plan (QAP) and executing QA across service desk and deskside support. Monitor and report on QA performance, SLA/KPI trends, and root-cause analyses, partnering with operations and training to drive corrective actions. Act as the primary QA point of contact for government stakeholders and provide limited administrative and SETRIS timekeeping support.
