TikTok Shop by Tokopedia - Channel Operations Specialist, Shopping Center - Indonesia

TikTok
Jakarta
Workplace: OnsiteFull timeFunction: Business OperationsEducation: bachelorsSkills: ["Data analysis","Cross-functional collaboration","Communication","Proactiveness","Result orientation"]

Own channel traffic, conversion, and GMV performance for TikTok Shop Shopping Center. Monitor trends, detect anomalies, and execute action plans to optimize metrics. Design and launch interactive channel resource mechanisms (including gamified experiences) to drive engagement, retention, and conversion. Coordinate product nomination and resource utilization across cross-functional teams, partnering with cluster teams on competitive assortments and pricing strategies.

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FursaFursa
TikTok
TikTok
1 month ago

TikTok Shop by Tokopedia - Channel Operations Specialist, Shopping Center - Indonesia

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Last checked: 19 hours agoStatus: Live

Job Summary

Own channel traffic, conversion, and GMV performance for TikTok Shop Shopping Center. Monitor trends, detect anomalies, and execute action plans to optimize metrics. Design and launch interactive channel resource mechanisms (including gamified experiences) to drive engagement, retention, and conversion. Coordinate product nomination and resource utilization across cross-functional teams, partnering with cluster teams on competitive assortments and pricing strategies.
Location: Jakarta
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations

Key Responsibilities

  • •Serve as the primary POC for channel traffic and conversion rates, taking full ownership of channel GMV performance.
  • •Continuously monitor data trends, identify anomalies, and execute immediate action plans to resolve issues and optimize metrics.
  • •Design, plan, and implement innovative channel resource mechanisms (e.g., interactive/gimmick gameplay) and manage end-to-end execution.
  • •Collaborate with XFN teams to streamline product nomination, improving utilization rate and efficiency of key channel resources.
  • •Partner with cluster teams to secure competitive assortments and pricing, maximizing user value and sales efficiency.

Key Requirements

  • •Bachelor’s degree or above with proven experience in e-commerce channel operations, campaign management, or platform operations.
  • •Strong data sensitivity and analytical skills to conduct analysis and translate insights into operational strategies.
  • •Excellent cross-functional collaboration and communication skills to influence and drive results across XFN teams.
  • •Proactive, result-oriented, and able to work effectively in a fast-paced environment.
  • •Fluent in English (written and spoken) to operate in an international business environment.
Experience:E-commercePlatform operationsCampaign managementFlash salesGamified marketing
Education:Bachelor's
Skills:Data analysisCross-functional collaborationCommunicationProactivenessResult orientation
Languages:English

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn