Client Relationship Consultant 4 (Banker) - Warrensville Heights Office

U.S. Bancorp
United States
Workplace: OnsiteFull timeUSD 27 - 33 hourlyFunction: Customer Success & Account ManagementExperience: 5+ yearsEducation: high_schoolSkills: ["Customer service","Relationship building","Interpersonal skills","Communication","Sales mindset"]

Build and foster trusting relationships with consumer and business customers through proactive outreach, follow-up, and multi-channel engagement (in-person, by appointment, and virtually). Assess banking needs, provide counsel on deposit and loan products, process basic transactions, and open accounts. Educate clients on emerging digital and self-service tools, submit credit applications as needed, and partner with branch teams to deliver accurate, operationally excellent customer experiences.

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FursaFursa
U.S. Bancorp
U.S. Bancorp
20 hours ago

Client Relationship Consultant 4 (Banker) - Warrensville Heights Office

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Build and foster trusting relationships with consumer and business customers through proactive outreach, follow-up, and multi-channel engagement (in-person, by appointment, and virtually). Assess banking needs, provide counsel on deposit and loan products, process basic transactions, and open accounts. Educate clients on emerging digital and self-service tools, submit credit applications as needed, and partner with branch teams to deliver accurate, operationally excellent customer experiences.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Engage customers in person, by appointment, and virtually to provide counsel while maintaining a digital-first mindset.
  • •Assess customer banking needs, gather and process customer/account information, and recommend deposit and loan solutions aligned to goals.
  • •Build relationships through proactive outreach and follow-up, asking questions to understand financial needs and channel preferences.
  • •Maintain knowledge of consumer and business banking products, greet clients, and process basic transactions with accuracy.
  • •Open consumer and business accounts, complete service requests, submit credit applications, and educate clients on emerging digital and self-service products.

Pay and Benefits

Salary: USD 27 - 33 hourly
Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

  • •High school diploma or equivalent.
  • •Typically 5+ years of job-related retail banking experience or a combination of experience and commensurate training.
  • •Ability to build and foster client relationships through proactive outreach and follow-up.
  • •Advanced knowledge of applicable bank and branch policies, procedures, and support systems.
  • •Ability to explore customer needs and recommend appropriate deposit and loan solutions using a digital-first mindset.
Experience:5+ yearsRetail bankingFinancial servicesConsumer bankingBusiness banking
Education:High School
Skills:Customer serviceRelationship buildingInterpersonal skillsCommunicationSales mindset
Licenses:NMLS registration (S.A.F.E. Act of 2008)
Tech Stack:NMLS registrationDigital productsSelf-service technologies

Company Brief

U.S. Bancorp
U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Minneapolis, United States
Founded: 1863
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