Lucid Motors

2 months ago

Service Supervisor, Torrance (2nd shift)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Lead and develop the Lucid Service Center team across customer-facing and technical operations, ensuring efficient daily service operations, quality control, and exceptional customer experience. Manage advisors, technicians, and support staff, drive continuous improvement, monitor KPIs, and coach staff to meet safety and regulatory standards while delivering timely vehicle repairs.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Manager level

Key Responsibilities

•Manages and develops Service Team members and the day-to-day service business, including customer service interactions, reporting and repairs
•Performance Management: will learn to continually evaluate the performance of each employee and provide feedback on a consistent basis to drive results
•Will be involved in the selection, training, and development of service employees, ensuring all positions are filled in a timely manner
•Support, implement and provide follow-up for all training
•Participate in meetings, workshops and other learning opportunities

Pay and Benefits

Perks:Health InsuranceDentalVision401kEquity

Key Requirements

•Automotive service experience including understanding various KPI’s i.e. Customer Satisfaction Index (CSI), Repair Completion Time, Days Down, PDI Completion/Turnaround time
•Learning agility
•Willingness to take on more responsibility to learn and develop into management position
•A self-starter with curiosity and desire to review processes and execute changes
•Gain knowledge of company policies, protocols, and process

Experience:Automotive

Skills:LeadershipCommunicationCollaborationProblem-solvingAdaptability

Languages:English

Tech Stack:Microsoft OfficeDMS software

Company Brief

Lucid Motors

Designs, engineers, and manufactures luxury electric vehicles and related charging and energy solutions, focusing on high-performance, long-range EVs and advanced vehicle technology for premium consumers.

Industry: Electric Vehicles

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Newark, California, United States

Founded: 2007

Website LinkedIn

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Lucid Motors

2 months ago

Service Supervisor, Torrance (2nd shift)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Manager level

Key Responsibilities

•Manages and develops Service Team members and the day-to-day service business, including customer service interactions, reporting and repairs
•Performance Management: will learn to continually evaluate the performance of each employee and provide feedback on a consistent basis to drive results
•Will be involved in the selection, training, and development of service employees, ensuring all positions are filled in a timely manner
•Support, implement and provide follow-up for all training
•Participate in meetings, workshops and other learning opportunities

Pay and Benefits

Perks:Health InsuranceDentalVision401kEquity

Key Requirements

•Automotive service experience including understanding various KPI’s i.e. Customer Satisfaction Index (CSI), Repair Completion Time, Days Down, PDI Completion/Turnaround time
•Learning agility
•Willingness to take on more responsibility to learn and develop into management position
•A self-starter with curiosity and desire to review processes and execute changes
•Gain knowledge of company policies, protocols, and process

Experience:Automotive

Skills:LeadershipCommunicationCollaborationProblem-solvingAdaptability

Languages:English

Tech Stack:Microsoft OfficeDMS software

Company Brief

Lucid Motors

Industry: Electric Vehicles

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Newark, California, United States

Founded: 2007

Website LinkedIn