Vice President Commercial Excellence

Lumen
United States
Workplace: RemoteFull timeUSD 242,838 - 323,783 annuallyFunction: Executive & General ManagementSkills: ["Leadership","Analytical thinking","Communication","Interpersonal skills","Cross-functional collaboration"]

Lead commercial excellence to optimize revenue growth and improve sales processes across sales and customer success teams. Design and execute scalable sales/customer success playbooks, communities, and best practices, partnering with RevOps to enhance data accuracy and operational efficiency. Coordinate Deals Desk processes, drive Quote-to-Contract execution, and build analytics, reporting, forecasting, and performance monitoring. Mentor a sales excellence team and strengthen training and commercial capabilities through cross-functional collaboration.

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FursaFursa
Lumen
Lumen
1 day ago

Vice President Commercial Excellence

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Last checked: 5 hours agoStatus: Live

Job Summary

Lead commercial excellence to optimize revenue growth and improve sales processes across sales and customer success teams. Design and execute scalable sales/customer success playbooks, communities, and best practices, partnering with RevOps to enhance data accuracy and operational efficiency. Coordinate Deals Desk processes, drive Quote-to-Contract execution, and build analytics, reporting, forecasting, and performance monitoring. Mentor a sales excellence team and strengthen training and commercial capabilities through cross-functional collaboration.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Sr. Director level

Key Responsibilities

  • •Design and execute scalable sales and customer success processes, communities, and best practices across segments.
  • •Partner with RevOps to improve processes, data accuracy, and operational efficiency.
  • •Collaborate with the Deals Desk for deal reviews, approvals, and exception management while ensuring compliance.
  • •Manage the Quote-to-Contract (QTC) process from quote creation through contract execution and onboarding.
  • •Lead, mentor, and develop a sales excellence team, and build analytics, reporting, and forecasting capabilities to guide business performance.

Pay and Benefits

Salary: USD 242,838 - 323,783 annually
Perks:Health InsuranceDentalVision401kGym MembershipLearning Budget

Key Requirements

  • •Proven experience in a senior commercial excellence role, preferably within a large organization.
  • •Strong leadership skills to inspire and develop a high-performing team.
  • •Excellent analytical skills to interpret complex data and deliver actionable insights.
  • •Experience designing and implementing sales and customer success strategies.
  • •Strong understanding of CRM systems and other sales enablement tools.
Experience:Commercial excellenceSalesCustomer successRevenue operationsRevOps
Skills:LeadershipAnalytical thinkingCommunicationInterpersonal skillsCross-functional collaboration
Tech Stack:CRMDashboardsReportingForecastingCall planningIncentive compensation

Company Brief

Lumen
Provides integrated communications, network, edge cloud, and security services to enterprise, government, and carrier customers, operating a global fiber network and delivering connectivity and managed IT solutions.
Industry: Telecommunications
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Monroe, United States
WebsiteLinkedIn