Managed Services Intern (Evergreen)

HP
Sofia
Workplace: HybridInternshipFunction: Solutions Engineering & Sales EngineeringSkills: ["Customer oriented","Proactive","Collaborative","Strong communication","Comfortable working in remote/virtual environments"]

Support the Service Delivery Manager (SDM) in remotely managing HP Managed Print Services for MPS customers. Help handle change requests and customer queries, assist with day-to-day operations, prepare operational account reviews, and (if assigned) manage change orders. Track and capture relevant data and metrics while learning business strategy, analysis, and operations through the InternStellar program.

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FursaFursa
HP
HP
4 months ago

Managed Services Intern (Evergreen)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live
Reposted: similar role first listed 4 weeks ago

Job Summary

Support the Service Delivery Manager (SDM) in remotely managing HP Managed Print Services for MPS customers. Help handle change requests and customer queries, assist with day-to-day operations, prepare operational account reviews, and (if assigned) manage change orders. Track and capture relevant data and metrics while learning business strategy, analysis, and operations through the InternStellar program.
Location: Sofia
Workplace: Hybrid
Employment Type: Internship
Job Function: Solutions Engineering & Sales Engineering
Seniority: Intern level

Key Responsibilities

  • •Support the SDM for managing change requests and customer queries.
  • •Assist the SDM by managing day-to-day operations.
  • •Support preparation of operational account reviews.
  • •If assigned, manage change orders.
  • •Track and capture data and metrics.

Pay and Benefits

Perks:Health InsuranceLife InsurancePaid LeaveMeal AllowanceWellness StipendRemote Work

Key Requirements

  • •Be a current regular university student.
  • •Be fluent in English.
  • •Have strong customer orientation.
  • •Demonstrate proactive attitude.
  • •Be collaborative and a strong communicator.
Skills:Customer orientedProactiveCollaborativeStrong communicationComfortable working in remote/virtual environments
Languages:English

Company Brief

HP
Designs and manufactures personal computers, printers, and related supplies, as well as provides software, services, and solutions for consumers and enterprises worldwide.
Industry: Hardware Devices
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Palo Alto, United States
Founded: 1939
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