SAP iXp Intern - SAP Customer Support AI Automation Engineer (Madrid, M, ES, 28020)

SAP
Madrid
Workplace: HybridPart timeFunction: QA, Test & Release EngineeringSkills: ["Initiative","Problem-solving","Proactive attitude","Communication","Collaboration"]

Design and implement AI-driven automation to improve Customer Support product and engineering operations. Build workflow automations with n8n, develop and optimize AI prompts for summaries and status updates, and write Python scripts that integrate and process data. Connect enterprise systems like Jira and ServiceNow via APIs to deliver reusable automation assets that reduce manual work and enable faster, data-driven decisions in an agile, mentorship-supported environment.

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FursaFursa
SAP
SAP
17 hours ago

SAP iXp Intern - SAP Customer Support AI Automation Engineer (Madrid, M, ES, 28020)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Design and implement AI-driven automation to improve Customer Support product and engineering operations. Build workflow automations with n8n, develop and optimize AI prompts for summaries and status updates, and write Python scripts that integrate and process data. Connect enterprise systems like Jira and ServiceNow via APIs to deliver reusable automation assets that reduce manual work and enable faster, data-driven decisions in an agile, mentorship-supported environment.
Location: Madrid
Workplace: Hybrid
Employment Type: Part time
Job Function: QA, Test & Release Engineering
Seniority: Intern level

Key Responsibilities

  • •Design and implement AI-driven automation solutions to improve efficiency across Product and Project operations in Customer Support.
  • •Build automated workflows using n8n to streamline reporting, ticket handling, and communication flows.
  • •Develop and optimize AI prompts to automate meeting summaries, backlog refinement suggestions, and status reporting.
  • •Create Python-based scripts to integrate systems, process data, and support automation pipelines.
  • •Connect enterprise tools (e.g., Jira, ServiceNow) via APIs and deliver reusable automation assets for adoption across teams.
Travel: Low travel

Key Requirements

  • •Currently enrolled in a degree in Computer Science, Engineering, Data Science, or a related field.
  • •Strong programming skills in Python and solid understanding of SQL.
  • •Familiarity with APIs, data formats (JSON), and system integrations.
  • •Interest or experience with AI tools (e.g., Claude, GPT) and prompt engineering.
  • •Analytical, proactive, and collaborative with strong communication skills.
Skills:InitiativeProblem-solvingProactive attitudeCommunicationCollaboration
Tech Stack:N8nPythonSQLAPIsJSONClaudeGPTJiraServiceNowPrompt engineering

Company Brief

SAP
Global enterprise software company best known for ERP systems and business applications covering finance, supply chain, procurement, HR, analytics, and customer management for large organizations.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Walldorf, Germany
Founded: 1972
Glassdoor
Glassdoor: 4.1
WebsiteLinkedInGlassdoor