Contact Center Sales Specialist

NTT
Singapore
Workplace: OnsiteFull timeFunction: SalesExperience: 5-10 yearsSkills: ["Consultative selling","Stakeholder management","Relationship building","Sales strategy"]

Drive NTT DATA’s sales efforts by pursuing and landing qualified leads and building your own pipeline within an assigned client base. Engage CIOs and contact center CX leaders, present CCaaS, AI, CRM integration, and CX transformation solutions, and collaborate with pre-sales and delivery teams on proposals. Manage enterprise sales cycles and RFPs, maintain partner and vendor relationships, and develop opportunity and account plans to achieve sales targets.

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FursaFursa
NTT
NTT
1 month ago

Contact Center Sales Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Drive NTT DATA’s sales efforts by pursuing and landing qualified leads and building your own pipeline within an assigned client base. Engage CIOs and contact center CX leaders, present CCaaS, AI, CRM integration, and CX transformation solutions, and collaborate with pre-sales and delivery teams on proposals. Manage enterprise sales cycles and RFPs, maintain partner and vendor relationships, and develop opportunity and account plans to achieve sales targets.
Location: Singapore
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Own the sales pipeline and revenue target.
  • •Sell CCaaS, AI, CRM integration, and CX transformation solutions.
  • •Engage CIOs, Heads of Customer Experience, Contact Center Directors, and operations leaders.
  • •Work with presales and delivery teams to develop proposals and solutions.
  • •Manage enterprise sales cycles and RFPs, building executive relationships and partner ecosystem.

Key Requirements

  • •5–10+ years of enterprise B2B technology sales experience.
  • •Experience selling contact center, CX, CRM, UC, cloud, or telecom solutions.
  • •Strong consultative selling skills with C-level engagement.
  • •Experience selling large enterprise deals.
  • •Ability to build consultative proposals with presales and delivery teams.
Experience:5-10 yearsEnterprise B2B technology salesContact centerCXCRMUCCloudTelecom
Skills:Consultative sellingStakeholder managementRelationship buildingSales strategy
Tech Stack:CCaaSAICRM integrationCX transformationCRMUCCloudTelecomRFPs

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn