Fifth Third Bancorp

1 week ago

Personal Banking Associate II

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Develop customer relationships and drive sales growth by providing consultative selling and financial reviews for retail consumer and small business customers. Complete a 9-week onboarding program with rotations in Operations and Sales & Service, earn certification, and manage risk through adherence to policies and procedures. Use marketing tools (including CAMP) and partner referrals to cross-sell deposits, loans, and fee-based services while meeting production and customer experience goals.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Banking, Lending & Credit

Seniority: Entry level

Key Responsibilities

•Use the consultative sales process and Financial Needs Assessment to build customer profiles and identify financial needs.
•Recommend retail consumer and small business products/services and provide specialized service to existing and prospective customers.
•Proactively reach out to customers using CAMP and approved marketing tools to schedule periodic financial reviews.
•Drive cross-selling through outside sales activities and by referring customers to assigned business partners for holistic solutions.
•Meet/exceed customer experience and production goals while owning loan and bankcard processes and maintaining confidentiality.

Travel: Low travel

Key Requirements

•College degree or work experience providing transferable skills, or a combination of education and experience.
•Demonstrated ability to develop comfort with sales activities to acquire new customers and/or cross-sell to existing customers.
•Must be able to demonstrate understanding of advanced math functions to analyze credit and financial information.
•Ability to professionally represent the bank through appearance and verbal/written communication.
•Ability to develop working knowledge of retail policies and procedures to make sound decisions.

Experience:Financial industry

Education:Bachelor's

Skills:Consultative sellingRelationship buildingCommunicationCustomer serviceEthical behavior

Licenses:S.A.F.E. Act registration (NMLS)

Certifications:Certification after 9-week onboarding program

Tech Stack:CAMPFinancial Needs AssessmentFinancial Center P&LNMLS

Company Brief

Fifth Third Bancorp

Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Cincinnati, United States

Founded: 1858

Glassdoor: 3.7

Website LinkedIn Glassdoor

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Fifth Third Bancorp

1 week ago

Personal Banking Associate II

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Banking, Lending & Credit

Seniority: Entry level

Key Responsibilities

•Use the consultative sales process and Financial Needs Assessment to build customer profiles and identify financial needs.
•Recommend retail consumer and small business products/services and provide specialized service to existing and prospective customers.
•Proactively reach out to customers using CAMP and approved marketing tools to schedule periodic financial reviews.
•Drive cross-selling through outside sales activities and by referring customers to assigned business partners for holistic solutions.
•Meet/exceed customer experience and production goals while owning loan and bankcard processes and maintaining confidentiality.

Travel: Low travel

Key Requirements

•College degree or work experience providing transferable skills, or a combination of education and experience.
•Demonstrated ability to develop comfort with sales activities to acquire new customers and/or cross-sell to existing customers.
•Must be able to demonstrate understanding of advanced math functions to analyze credit and financial information.
•Ability to professionally represent the bank through appearance and verbal/written communication.
•Ability to develop working knowledge of retail policies and procedures to make sound decisions.

Experience:Financial industry

Education:Bachelor's

Skills:Consultative sellingRelationship buildingCommunicationCustomer serviceEthical behavior

Licenses:S.A.F.E. Act registration (NMLS)

Certifications:Certification after 9-week onboarding program

Tech Stack:CAMPFinancial Needs AssessmentFinancial Center P&LNMLS

Company Brief

Fifth Third Bancorp

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Cincinnati, United States

Founded: 1858

Glassdoor: 3.7

Website LinkedIn Glassdoor