1 week ago

Ent. & Bus. Applications Senior Analyst

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Last checked: 16 hours agoStatus: Live

Job Summary

Provide production and user support for SAP Ariba, owning day-to-day request handling in the production environment. Monitor and troubleshoot daily data loads from SAP ECC into Ariba and track interface failures across purchase orders, receipts, invoices, and supplier integrations. Coordinate with ERP and interface teams to reprocess failed transactions, run weekly/monthly operational reports, and manage Ariba administration email accounts. ServiceNow ticketing experience is a plus.

Location: Bengaluru

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Manage production environment support requests, addressing technical issues and rerunning failed processes to keep Ariba usable for business users.
•Monitor daily data loads from SAP ECC into Ariba and investigate interface failures impacting purchase orders, receipts, invoices, and supplier integrations.
•Work with ERP and interface teams to resolve and reprocess failed transactions.
•Handle end-user support requests, including system usage questions, one-time system data requests, and feasibility/impact inquiries for system changes.
•Run weekly/monthly reports to monitor transaction statuses, create ad hoc reports as needed, manage Ariba administration email accounts, and coordinate support activities with other teams (e.g., Security, Basis, interface, OneSource).

Key Requirements

•3+ years of experience as an SAP Ariba Production Support consultant.
•Module expertise in one or more Ariba modules, such as Buying and Invoicing (B&I), SLP, Sourcing, and Contracts.
•Manage production support requests to keep the Ariba production environment operating for business users (e.g., fixing orders, rerunning failed processes).
•Monitor daily data loads from SAP ECC into Ariba and handle interface failures for purchase orders, receipts, invoices, and supplier integration.
•Good to have ServiceNow work experience for ticketing/tool support.

Experience:3+ years

Tech Stack:SAP AribaSAP Ariba Buying and Invoicing (B&I)SLPSourcingContractsSAP ECCServiceNowERPPurchase OrdersReceiptsInvoicesSupplier integrationOneSource

Company Brief

NTT

Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Public Company (Market Cap in USD)

Headquarters: London, United Kingdom

Founded: 1983

Website LinkedIn

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NTT