3 days ago

Sr Account Manager SMB Spain

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Own the growth, health, and retention of a high-value SMB partner portfolio, acting as the primary regional point of contact. Drive adoption of platform features, advertising solutions, and promotional campaigns to increase revenue, order volume, and long-term profitability. Use analytics to monitor KPIs and deliver business performance updates in WBRs, while maintaining a high-touch cadence and partnering with internal teams to improve SMB strategy and processes.

Location: Madrid

Workplace: Onsite

Employment Type: Full time · Permanent

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Manage and scale a portfolio of 400+ SMB partners to drive revenue growth, order volume, and long-term retention.
•Develop and execute partner retention strategies by increasing adoption of platform features, advertising solutions, and promotional campaigns.
•Act as the trusted lead and single point of contact for regional stakeholders and cross-functional teams on SMB initiatives, trends, and challenges.
•Use business analytics to monitor key metrics, generate actionable insights, and present business performance in WBRs.
•Maintain at least 60 partner touchpoints per week to conduct strategic business reviews, identify efficiencies and marketing opportunities, and secure retention.

Key Requirements

•3+ years of experience in Business Development or Consulting.
•Ability to translate complex data into strategic insights and present compelling narratives in senior forums (WBRs).
•Proficiency with BI tools (e.g., Looker) and CRM systems (e.g., Salesforce, Dynamics).
•Proven track record in partner retention and portfolio upselling/cross-selling, including marketing strategy over the long term.
•Strong communication and relationship-building skills to serve as a key liaison across regional teams and external partners.

Experience:3+ years

Skills:CommunicationInfluenceRelationship-buildingData-driven mindsetStrategic thinking

Languages:English

Tech Stack:LookerSalesforceDynamics

Company Brief

Delivery Hero

Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Berlin, Germany

Founded: 2011

Glassdoor: 3.4

Website LinkedIn Glassdoor

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Delivery Hero

3 days ago

Sr Account Manager SMB Spain

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: Madrid

Workplace: Onsite

Employment Type: Full time · Permanent

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Manage and scale a portfolio of 400+ SMB partners to drive revenue growth, order volume, and long-term retention.
•Develop and execute partner retention strategies by increasing adoption of platform features, advertising solutions, and promotional campaigns.
•Act as the trusted lead and single point of contact for regional stakeholders and cross-functional teams on SMB initiatives, trends, and challenges.
•Use business analytics to monitor key metrics, generate actionable insights, and present business performance in WBRs.
•Maintain at least 60 partner touchpoints per week to conduct strategic business reviews, identify efficiencies and marketing opportunities, and secure retention.

Key Requirements

•3+ years of experience in Business Development or Consulting.
•Ability to translate complex data into strategic insights and present compelling narratives in senior forums (WBRs).
•Proficiency with BI tools (e.g., Looker) and CRM systems (e.g., Salesforce, Dynamics).
•Proven track record in partner retention and portfolio upselling/cross-selling, including marketing strategy over the long term.
•Strong communication and relationship-building skills to serve as a key liaison across regional teams and external partners.

Experience:3+ years

Skills:CommunicationInfluenceRelationship-buildingData-driven mindsetStrategic thinking

Languages:English

Tech Stack:LookerSalesforceDynamics

Company Brief

Delivery Hero

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Berlin, Germany

Founded: 2011

Glassdoor: 3.4

Website LinkedIn Glassdoor