MongoDB

2 months ago

Relationship Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Drive long-term partnerships with MongoDB’s mature customers in APAC, acting as the primary contact to retain and grow a portfolio through expansion, enablement, and renewal. Role focuses on balancing quota attainment with customer success, education, and cross-functional collaboration in a hybrid Malaysia-based environment.

Location: Kuala Lumpur

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Work as a strategic advisor to the customer — aligning not only to their MongoDB initiatives, but also their internal processes, bottlenecks, and overall corporate strategy
•Proactively identify, qualify and nurture relationships within your accounts to expand stakeholder footprint and elevate MDB as a strategic partner
•Negotiate renewals and growth opportunities, execute MongoDB sales process to both protect and expand MongoDBs renewal base
•Execute on territory management & activity expectations, including ongoing tiering/prioritization of accounts, strategic account planning, and risk/deal reviews
•Own and deliver an accurate forecast of your business week over week; quarter over quarter

Key Requirements

•5+ years of work experience, of which at least 3+ years of quota-carrying experience in Sales or Account Management, or similar customer-centric role with direct revenue responsibility
•Mandarin/Bahasa Language Proficiency is strongly preferred
•A proven track record of hitting sales targets; this role will be responsible for expansion/upsell AND renewal/retention
•The ability to execute on activity and pipeline expectations and published standards of excellence
•Outstanding verbal and written communication skills, with the ability to present to a diverse audience, both internally and externally

Experience:5+ yearsAPACEnterprise salesCloudDatabases

Skills:CommunicationNegotiationAccount managementRelationship managementSales strategy

Languages:EnglishMandarinBahasa

Tech Stack:MongoDBDatabasesCloudInfrastructure

Company Brief

MongoDB

Develops MongoDB, a leading general-purpose, document-based database platform that enables developers and enterprises to build scalable, high-performance applications with flexible data models and cloud-native capabilities.

Industry: Data Infrastructure

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York, United States

Founded: 2007

Glassdoor: 4.1

Website LinkedIn

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MongoDB

2 months ago

Relationship Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Location: Kuala Lumpur

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Work as a strategic advisor to the customer — aligning not only to their MongoDB initiatives, but also their internal processes, bottlenecks, and overall corporate strategy
•Proactively identify, qualify and nurture relationships within your accounts to expand stakeholder footprint and elevate MDB as a strategic partner
•Negotiate renewals and growth opportunities, execute MongoDB sales process to both protect and expand MongoDBs renewal base
•Execute on territory management & activity expectations, including ongoing tiering/prioritization of accounts, strategic account planning, and risk/deal reviews
•Own and deliver an accurate forecast of your business week over week; quarter over quarter

Key Requirements

•5+ years of work experience, of which at least 3+ years of quota-carrying experience in Sales or Account Management, or similar customer-centric role with direct revenue responsibility
•Mandarin/Bahasa Language Proficiency is strongly preferred
•A proven track record of hitting sales targets; this role will be responsible for expansion/upsell AND renewal/retention
•The ability to execute on activity and pipeline expectations and published standards of excellence
•Outstanding verbal and written communication skills, with the ability to present to a diverse audience, both internally and externally

Experience:5+ yearsAPACEnterprise salesCloudDatabases

Skills:CommunicationNegotiationAccount managementRelationship managementSales strategy

Languages:EnglishMandarinBahasa

Tech Stack:MongoDBDatabasesCloudInfrastructure

Company Brief

MongoDB

Industry: Data Infrastructure

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York, United States

Founded: 2007

Glassdoor: 4.1

Website LinkedIn