Principal Associate - Business Learning Consultant

Discover Financial
Richmond
Workplace: OnsiteFull timeUSD 98,900 - 124,300 annuallyFunction: Education & TrainingExperience: 2+ yearsEducation: bachelorsSkills: ["Initiative","Ownership","Customer-centric mindset","Written and verbal communication","Stakeholder influence"]

Partner with Capital One’s Enterprise Learning & Development team to translate business intent into effective learning products for technical audiences. Consult with key partners to identify learning needs, lead the end-to-end learning lifecycle, and deliver data-driven solutions through cross-functional collaboration. Own delivery and evaluation, champion MVP-first approaches for rapid iteration, and use feedback and impact metrics to continuously improve learning outcomes in a complex, matrixed environment.

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Discover Financial
Discover Financial
2 days ago

Principal Associate - Business Learning Consultant

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Job Summary

Partner with Capital One’s Enterprise Learning & Development team to translate business intent into effective learning products for technical audiences. Consult with key partners to identify learning needs, lead the end-to-end learning lifecycle, and deliver data-driven solutions through cross-functional collaboration. Own delivery and evaluation, champion MVP-first approaches for rapid iteration, and use feedback and impact metrics to continuously improve learning outcomes in a complex, matrixed environment.
Location: Richmond
Workplace: Onsite
Employment Type: Full time
Job Function: Education & Training
Seniority: Mid level

Key Responsibilities

  • •Translate intent into effective, customer-focused learning products for technical job families.
  • •Consult with key partners to identify learning needs and solutions for more technical audiences.
  • •Independently own and manage the end-to-end learning lifecycle, from need identification through design, delivery, and evaluation.
  • •Use an MVP-first strategy to test concepts quickly, gather feedback, and iterate to maximize effectiveness.
  • •Collaborate cross-functionally to define learning problem statements and recommend scalable learning strategies using data and metrics.

Pay and Benefits

Salary: USD 98,900 - 124,300 annually

Key Requirements

  • •Bachelor’s degree or military experience.
  • •At least 2 years of experience in learning or performance consulting.
  • •At least 1 year of experience in project management.
  • •3+ years of experience in learning and development.
  • •2+ years of experience in project management.
Experience:2+ years
Education:Bachelor's
Skills:InitiativeOwnershipCustomer-centric mindsetWritten and verbal communicationStakeholder influence

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn