Auction Service Business Operations Associate

CarMax
United States
Workplace: OnsiteFull timeUSD 17.4 - 28 hourlyFunction: Business OperationsSkills: ["Customer service","Organizational skills","Multitasking","Attention to detail","Communication"]

Ensure smooth store operations for sales, auctions, and appraisals by processing and auditing paperwork, managing auction and appraisal transactions, and handling cash management and deposit preparation. You’ll serve as a clear point of contact for customers and internal teams, maintain accurate records and documentation, and support store operations by training/mentoring new associates and handling clerical reconciliation. Maintain EH&S compliance and a clean, orderly work area.

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FursaFursa
CarMax
CarMax
6 days ago

Auction Service Business Operations Associate

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Ensure smooth store operations for sales, auctions, and appraisals by processing and auditing paperwork, managing auction and appraisal transactions, and handling cash management and deposit preparation. You’ll serve as a clear point of contact for customers and internal teams, maintain accurate records and documentation, and support store operations by training/mentoring new associates and handling clerical reconciliation. Maintain EH&S compliance and a clean, orderly work area.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Entry level

Key Responsibilities

  • •Deliver outstanding customer service by greeting customers, answering questions, and guiding them through paperwork processes.
  • •Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
  • •Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper documentation for funding.
  • •Handle cash management tasks, including receiving payments, preparing deposits, and maintaining security protocols.
  • •Train and mentor new associates and assist store operations across multiple departments while handling overflow traffic and clerical reconciliation.

Pay and Benefits

Salary: USD 17.4 - 28 hourly
Perks:Paid SickPaid LeavePaid Holidays

Key Requirements

  • •Read, interpret, and record data accurately for compliance and reporting.
  • •Strong organizational and multitasking skills in a deadline-driven environment.
  • •Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
  • •Effective verbal and written communication skills for customer and team interactions.
  • •Ability to lift up to 20 lbs and work on your feet for extended periods.
Skills:Customer serviceOrganizational skillsMultitaskingAttention to detailCommunication
Tech Stack:Microsoft OfficeData entry systems

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn