Product Manager, Consumer

Blackbird Labs Inc.
New York
Workplace: OnsiteFull timeUSD 170,000 - 200,000 annuallyFunction: Product ManagementExperience: 4+ yearsSkills: ["Cross-functional collaboration","User empathy","Analytical thinking","Structured problem-solving","Communication"]

Own the product roadmap for a loyalty and payments marketplace, shaping experiences for both restaurant operators and diners. Define the product vision across consumer loyalty mechanics, payments flows, and restaurant integrations, balancing speed, quality, and scale. Partner cross-functionally to launch improvements, use research and data (including field insights) to drive iteration, and turn operational constraints into user-centered solutions—while leveraging AI to create product leverage.

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Blackbird Labs Inc.
Blackbird Labs Inc.
1 day ago

Product Manager, Consumer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Own the product roadmap for a loyalty and payments marketplace, shaping experiences for both restaurant operators and diners. Define the product vision across consumer loyalty mechanics, payments flows, and restaurant integrations, balancing speed, quality, and scale. Partner cross-functionally to launch improvements, use research and data (including field insights) to drive iteration, and turn operational constraints into user-centered solutions—while leveraging AI to create product leverage.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management

Key Responsibilities

  • •Own the end-to-end roadmap for key parts of the platform and product experience, from strategy and prioritization through execution and launch.
  • •Define and drive product vision for features balancing speed, quality, and scale across both restaurant-facing and consumer-facing experiences.
  • •Partner with engineering, design, marketing, sales, and operations to ship high-quality product quickly and consistently.
  • •Use research, data analysis, and time in the field to deeply understand users and represent customer needs in cross-functional conversations.
  • •Identify and solve systemic issues across payments flows, loyalty mechanics, and restaurant integrations; build and launch solutions, including AI-leveraged product strategies.

Pay and Benefits

Salary: USD 170,000 - 200,000 annually
Equity and Bonus:Equity

Key Requirements

  • •4+ years of product management experience, ideally with a track record in consumer experiences, payments, fintech, or marketplace platforms.
  • •Demonstrated ability to ship impactful product in a fast-moving environment while maintaining quality and long-term scalability.
  • •Strong ownership mindset with judgment to manage scope and prioritize effectively.
  • •Strong user empathy with regular customer interaction to inform decisions.
  • •Exceptional cross-functional collaboration and analytical ability to write PRDs, analyze funnels, or whiteboard system design.
Experience:4+ yearsConsumer appsLoyaltyPaymentsFintechMarketplace platforms
Skills:Cross-functional collaborationUser empathyAnalytical thinkingStructured problem-solvingCommunication

Company Brief

Blackbird Labs Inc.
Builds a blockchain-enabled loyalty, membership and payments platform that lets restaurants connect directly with guests, offering rewards (the $FLY token), payments and reservation/loyalty features across a network of partner restaurants.
Industry: Restaurants & Food Service
Company Size: Small (11 to 50 employees)
Growth: Growth Stage Startup
Funding: Series B
Headquarters: New York, United States
Founded: 2022
Glassdoor
Glassdoor: 5.0
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