Global Head of Solutions Engineering

Dust
New York, Paris, London, San Francisco
Workplace: OnsiteFull timeUSD 275,000 - 350,000 annuallyFunction: Solutions Engineering & Sales EngineeringSkills: ["Leadership","Communication","Customer empathy","Business judgment","Executive presence"]

Lead Dust’s global Solutions Engineering organization across pre-sales and post-sales to drive technical win rate, evaluation velocity, and successful deployments. Own how Dust qualifies, scopes, and executes complex enterprise technical evaluations, then build repeatable post-deployment motions that deepen adoption, integrations, and expansion. This founding player-coach role scales teams across multiple regions and sets technical standards for AI-native solutions.

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Dust
Dust
1 day ago

Global Head of Solutions Engineering

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Job Summary

Lead Dust’s global Solutions Engineering organization across pre-sales and post-sales to drive technical win rate, evaluation velocity, and successful deployments. Own how Dust qualifies, scopes, and executes complex enterprise technical evaluations, then build repeatable post-deployment motions that deepen adoption, integrations, and expansion. This founding player-coach role scales teams across multiple regions and sets technical standards for AI-native solutions.
Location: New York, Paris, London, San Francisco
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Sr. Director level

Key Responsibilities

  • •Define the global vision, strategy, and operating model for Solutions Engineering, covering both pre-sales and post-sales.
  • •Build and scale the organization across regions, including team structure, leadership model, career paths, coverage model, and performance systems.
  • •Drive technical win by defining enterprise evaluation qualification/scoping and improving win rate, conversion, pipeline coverage, and evaluation velocity.
  • •Ensure successful evaluations transition into deployment with clear use cases, architecture, dependencies, ownership, and success criteria.
  • •Create repeatable playbooks, reference architectures, and AI-native workflows; raise the technical bar across integrations, security, governance, and agent architecture.
Travel: Low travel

Pay and Benefits

Salary: USD 275,000 - 350,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceRelocation

Key Requirements

  • •Built, scaled, or significantly transformed a Solutions Engineering, Solutions Architecture, Customer Engineering, Technical Account Management, or comparable customer-facing technical function.
  • •Recruited, retained, and developed exceptional customer-facing technical talent across multiple regions, segments, or customer motions.
  • •Owned measurable GTM outcomes and personally helped win complex enterprise opportunities.
  • •Understand both pre-sales technical execution and how post-sales Solutions Engineering deepens adoption, value, and expansion.
  • •Have strong technical credibility in enterprise architecture, integrations, security, governance, and AI systems, paired with business judgment.
Skills:LeadershipCommunicationCustomer empathyBusiness judgmentExecutive presence
Tech Stack:APIsAuthenticationData connectorsCloud architecturesRetrievalEvaluationsReliabilityLatencyCostLLMsPromptingContext managementTool useAgent architectureSecurity validation

Company Brief

Dust
Builds customizable, enterprise AI assistants (agents) that connect to a company’s internal data and tools, enabling teams to design and deploy specialized workflows and automations without building their own foundation models.
Industry: Enterprise Software
Company Size: Medium (51 to 250 employees)
Revenue: USD 1M to 5M
Growth: Early Stage Startup
Funding: Series A
Headquarters: Paris, France
Founded: 2023
Glassdoor
Glassdoor: 5.0
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