Beauty Advisor (Client Experience & Operations) - St James, Edinburgh Future Opportunities (Edinburgh, GB)

Sephora
Edinburgh
Workplace: OnsiteFull timeFunction: SalesSkills: ["Customer obsession","Interpersonal communication","Organizational skills","Attention to detail","Multitasking"]

Deliver an immersive Sephora customer experience by educating customers on makeup, skincare and fragrance, providing expert product guidance, and staying current on trends and new launches. Drive sales through proactive customer connection, upselling, and promotion of Sephora services and the loyalty programme. Support day-to-day store operations including transactions, cash area upkeep, stock receipt and organization, inventory accuracy, and merchandising updates.

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FursaFursa
Sephora
Sephora
1 month ago

Beauty Advisor (Client Experience & Operations) - St James, Edinburgh Future Opportunities (Edinburgh, GB)

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Last checked: 11 hours agoStatus: Live

Job Summary

Deliver an immersive Sephora customer experience by educating customers on makeup, skincare and fragrance, providing expert product guidance, and staying current on trends and new launches. Drive sales through proactive customer connection, upselling, and promotion of Sephora services and the loyalty programme. Support day-to-day store operations including transactions, cash area upkeep, stock receipt and organization, inventory accuracy, and merchandising updates.
Location: Edinburgh
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Educate customers on application techniques, routines, and product benefits to build confidence and enhance their experience.
  • •Provide expert, accurate product guidance across makeup, skincare, and fragrance, staying current with beauty trends and new launches.
  • •Drive sales by connecting with customers, upselling, and promoting Sephora services and the loyalty programme.
  • •Process transactions accurately and maintain a tidy, well-organised cash area.
  • •Receive and organise deliveries, support stock counts and inventory accuracy, replenish stock, and assist with visual merchandising and new store opening activities.

Pay and Benefits

Perks:Learning BudgetEmployee DiscountPaid LeaveHoliday AllowanceWellness Stipend

Key Requirements

  • •Experience in retail, customer service, or store operations (cash and stock).
  • •Strong passion for makeup, skincare, and fragrance, with product knowledge and application technique experience beneficial.
  • •Warm interpersonal skills with the ability to build meaningful client connections.
  • •Excellent organisational skills and high attention to detail.
  • •Ability to lift/carry boxes, stand for extended periods, and work evenings, weekends, and holidays as required.
Experience:RetailCustomer service
Skills:Customer obsessionInterpersonal communicationOrganizational skillsAttention to detailMultitasking

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn