Sales Lead, SMB Commerce Shop - DACH

TikTok
Dublin
Full timeFunction: SalesSkills: ["People leadership","Commercial ownership","Data-driven decision-making","Collaboration","Operating through ambiguity"]

Lead a team of Account Managers across the DACH market to drive TikTok Shop and Shop Ads adoption, sustainable merchant growth, and GMV outcomes. Own revenue and key business metrics, coach and develop your team, and translate merchant needs into scalable go-to-market strategies. Partner with Product, Marketing, Operations, Enablement, and Sales Operations to remove barriers, improve merchant and commercial experiences, and execute data-driven plans in a fast-changing environment.

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FursaFursa
TikTok
TikTok
11 hours ago

Sales Lead, SMB Commerce Shop - DACH

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Lead a team of Account Managers across the DACH market to drive TikTok Shop and Shop Ads adoption, sustainable merchant growth, and GMV outcomes. Own revenue and key business metrics, coach and develop your team, and translate merchant needs into scalable go-to-market strategies. Partner with Product, Marketing, Operations, Enablement, and Sales Operations to remove barriers, improve merchant and commercial experiences, and execute data-driven plans in a fast-changing environment.
Location: Dublin
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead, coach, and develop a team of Account Managers, providing hands-on guidance to raise the bar for commercial execution and merchant outcomes.
  • •Own revenue, GMV, Shop Ads adoption, and merchant growth goals across the DACH market by identifying opportunities and executing data-driven plans.
  • •Deliver consultative, commercially valuable support across the merchant journey from onboarding and activation through Shop Ads adoption, GMV Max, and sustainable GMV growth.
  • •Improve processes, tooling, operating models, and merchant programmes to create repeatable solutions that scale while maintaining high-quality customer experience.
  • •Collaborate with TikTok Shop, Product, Marketing, Sales Operations, Enablement, and other cross-functional teams to reflect merchant feedback and market insights in go-to-market and product priorities.

Key Requirements

  • •Experience in ecommerce, digital advertising, account management, client services, or commercial sales with a proven ability to improve customer outcomes and deliver revenue growth.
  • •People management experience coaching and developing high-performing commercial teams while delivering measurable business results.
  • •Strong commercial acumen owning revenue targets, customer growth goals, and other key business metrics.
  • •Ability to operate effectively in a fast-paced, evolving environment, providing teams clarity through change and ambiguity.
  • •Strong collaboration across cross-functional teams (e.g., Product, Marketing, Operations, Sales Operations, Enablement) to deliver shared business outcomes.
Experience:EcommerceDigital advertisingMarketplaceSocial commerceRetail mediaPerformance advertising
Skills:People leadershipCommercial ownershipData-driven decision-makingCollaborationOperating through ambiguity
Languages:GermanEnglish

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn