3 days ago

Vice President, Client Management

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 17 hours agoStatus: Live

Job Summary

Own and manage a trade portfolio for clients, delivering AMH’s Global Trade Solutions (GTS) Client Management strategy and operating model. Review a dedicated client base to drive revenue and improve customer experience outcomes. Provide end-to-end support to RM and clients from sales through transaction fulfilment, focusing on revenue retention, reduced service time, and increased self-serve usage. Offer transactional trade advice and supply chain/traditional trade expertise.

Location: Hong Kong

Workplace: Onsite

Employment Type: Full time

Job Function: Executive & General Management

Seniority: Sr. Director level

Key Responsibilities

•Manage, own, and handle a trade portfolio.
•Deliver AMH’s Global Trade Solutions (GTS) Client Management strategy and operating model aligned to the global target model.
•Review a dedicated portfolio of clients to drive revenue and customer experience outcomes.
•Support RM and clients end-to-end from sales to transaction fulfilment, including driving revenue retention.
•Provide transactional trade advice and supply chain/traditional trade expert inputs to clients and internal teams.

Key Requirements

•Bachelor’s degree (preferably in business or a related area).
•Strong experience in customer service-oriented roles.
•Good knowledge of traditional trade products, account opening, and banking facilities.
•Strong interpersonal skills and leadership to work collaboratively with diverse stakeholders.
•Ability to plan and prioritize effectively with analytical and problem-solving skills.

Education:Bachelor's in business or related area

Skills:Interpersonal skillsLeadershipIndependent workSound judgmentAnalytical problem-solving

Languages:EnglishCantonese

Company Brief

HSBC

Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1865

Glassdoor: 3.6

Website LinkedIn

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HSBC

3 days ago

Vice President, Client Management

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 17 hours agoStatus: Live

Job Summary

Location: Hong Kong

Workplace: Onsite

Employment Type: Full time

Job Function: Executive & General Management

Seniority: Sr. Director level

Key Responsibilities

•Manage, own, and handle a trade portfolio.
•Deliver AMH’s Global Trade Solutions (GTS) Client Management strategy and operating model aligned to the global target model.
•Review a dedicated portfolio of clients to drive revenue and customer experience outcomes.
•Support RM and clients end-to-end from sales to transaction fulfilment, including driving revenue retention.
•Provide transactional trade advice and supply chain/traditional trade expert inputs to clients and internal teams.

Key Requirements

•Bachelor’s degree (preferably in business or a related area).
•Strong experience in customer service-oriented roles.
•Good knowledge of traditional trade products, account opening, and banking facilities.
•Strong interpersonal skills and leadership to work collaboratively with diverse stakeholders.
•Ability to plan and prioritize effectively with analytical and problem-solving skills.

Education:Bachelor's in business or related area

Skills:Interpersonal skillsLeadershipIndependent workSound judgmentAnalytical problem-solving

Languages:EnglishCantonese

Company Brief

HSBC

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1865

Glassdoor: 3.6

Website LinkedIn