Ebury

2 weeks ago

Customer Relations Executive (FX Dealing Desk)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Serve as a point of contact for corporate clients, providing daily operational and trading assistance for FX activity. Manage a portfolio of 200–300 clients trading online through the EBO platform, support international payments, and resolve client issues. Use strong client communication, commercial awareness, and attention to detail to handle booking, banking information, and exchange-rate/payment inquiries while promoting opportunities with sales and commercial teams.

Location: Prague

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Key Responsibilities

•Provide daily operational and trading assistance to corporate clients as a point of contact.
•Look after a portfolio of 200–300 clients trading online through the EBO platform.
•Ensure clients use Ebury as their main platform for international trading and payments.
•Resolve client issues as they arise by liaising with internal departments to find solutions.
•Promote the company offering and identify new opportunities to grow key accounts, including new currency requirements and improvements.

Key Requirements

•Completely fluent English and Czech.
•Strong written and verbal communication skills and confidence dealing directly with clients.
•Ability to thrive in a high-pressure, fast-paced, client-facing environment with workload peaks.
•Knowledge of FX and dealing with live currency trade booking and high-value/volume payments with high accuracy.
•Experience with Microsoft suite (particularly Excel).

Skills:Client servicingProblem-solvingCommunicationMultitaskingAttention to detail

Languages:EnglishCzech

Tech Stack:ExcelMicrosoft suiteEBO platform

Company Brief

Ebury

Provides international payments, FX, and treasury solutions for SMEs and mid-market companies, enabling cross-border transactions, multi-currency accounts, and financing services to support global trade and cash flow management.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Funding: Private Equity Backed

Headquarters: London, United Kingdom

Founded: 2009

Website LinkedIn

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Ebury

2 weeks ago

Customer Relations Executive (FX Dealing Desk)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: Prague

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Key Responsibilities

•Provide daily operational and trading assistance to corporate clients as a point of contact.
•Look after a portfolio of 200–300 clients trading online through the EBO platform.
•Ensure clients use Ebury as their main platform for international trading and payments.
•Resolve client issues as they arise by liaising with internal departments to find solutions.
•Promote the company offering and identify new opportunities to grow key accounts, including new currency requirements and improvements.

Key Requirements

•Completely fluent English and Czech.
•Strong written and verbal communication skills and confidence dealing directly with clients.
•Ability to thrive in a high-pressure, fast-paced, client-facing environment with workload peaks.
•Knowledge of FX and dealing with live currency trade booking and high-value/volume payments with high accuracy.
•Experience with Microsoft suite (particularly Excel).

Skills:Client servicingProblem-solvingCommunicationMultitaskingAttention to detail

Languages:EnglishCzech

Tech Stack:ExcelMicrosoft suiteEBO platform

Company Brief

Ebury

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Funding: Private Equity Backed

Headquarters: London, United Kingdom

Founded: 2009

Website LinkedIn