Patient Care Coordinator (Home Care)

CARE Medical
Riyadh
Workplace: OnsiteFull timeFunction: Executive & General ManagementExperience: 2+ yearsSkills: ["Customer service","Communication","Interpersonal skills","Confidentiality","Organizational skills"]

Coordinate home health care patient registration and admission by ensuring accurate, timely processing in the HIS system. Provide prompt customer service through fast service, effective communication, and coordination with internal departments. Verify patient identity, manage elective pre-approvals and cash deposits, support patient transfers/discharges when assigned, handle inquiries and complaints, maintain confidentiality, and keep organized records while supporting the Home Health Care team.

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FursaFursa
CARE Medical
CARE Medical
1 day ago

Patient Care Coordinator (Home Care)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Coordinate home health care patient registration and admission by ensuring accurate, timely processing in the HIS system. Provide prompt customer service through fast service, effective communication, and coordination with internal departments. Verify patient identity, manage elective pre-approvals and cash deposits, support patient transfers/discharges when assigned, handle inquiries and complaints, maintain confidentiality, and keep organized records while supporting the Home Health Care team.
Location: Riyadh
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Mid level

Key Responsibilities

  • •Ensure superior patient care through compassion, understanding, and quality service.
  • •Register home health care patient information in English and Arabic in the HIS system, accurately and on time.
  • •Verify patient identity before creating patient files, manage medical record requests, and issue invoices.
  • •Support patient admission, transfer, and discharge in HIS when assigned; coordinate pre-approval and cash deposit before elective procedures.
  • •Coordinate with claims/billing to speed administrative processing, collect/submit cash daily, schedule next visits, handle phone enquiries, and maintain confidentiality and an organized filing system.

Key Requirements

  • •High School; preferably Diploma or College graduate.
  • •Minimum 2 years’ experience in a similar position, preferably in a healthcare facility.
  • •Customer service / patient experience course required.
  • •Good communication and interpersonal skills, including strong written and oral communication in Arabic and English.
  • •Awareness of patient rights and responsibility; computer literacy.
Experience:2+ yearsHealthcare
Skills:Customer serviceCommunicationInterpersonal skillsConfidentialityOrganizational skills
Certifications:Customer service / Patient Experience course
Languages:ArabicEnglish
Tech Stack:HIS systemComputer literacy

Company Brief

CARE Medical
Provides medical care and healthcare services in Saudi Arabia, likely including patient consultations, clinical support, and related healthcare offerings through its local medical brand and online presence.
Industry: Healthcare Providers
Headquarters: Riyadh, Saudi Arabia
Website