Sales & Service Manager - Valley Fair

Alo Yoga
Santa Clara
Workplace: OnsiteFull timeUSD 33.8 - 39.42 hourlyFunction: SalesExperience: 3-5 yearsSkills: ["Interpersonal communication","Coaching","Time management","Personal accountability","Budget management"]

Lead the Sales & Service team to deliver exceptional in-store guest experience while executing store sales targets. Partner with the General Manager to root-cause sales opportunities, oversee sales floor coverage, and implement the Sales & Service strategy. Manage budget and reporting metrics (e.g., expenses and sell-through), represent the business in meetings, and drive coaching, talent development, and succession planning. Work hands-on across the store, including sales floor and back of house.

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FursaFursa
Alo Yoga
Alo Yoga
11 hours ago

Sales & Service Manager - Valley Fair

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Lead the Sales & Service team to deliver exceptional in-store guest experience while executing store sales targets. Partner with the General Manager to root-cause sales opportunities, oversee sales floor coverage, and implement the Sales & Service strategy. Manage budget and reporting metrics (e.g., expenses and sell-through), represent the business in meetings, and drive coaching, talent development, and succession planning. Work hands-on across the store, including sales floor and back of house.
Location: Santa Clara
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Root-cause sales opportunities and partner with the General Manager to escalate process or system gaps
  • •Oversee Sales & Service team execution of exceptional guest experience through assessment, feedback, and coaching
  • •Ensure effective sales floor coverage through workforce solutions and leading selling initiatives
  • •Manage budget and business metrics (e.g., expenses and sell-thru) and support planning workflows such as quarterly business review
  • •Lead people operations including accountability, scheduling, succession planning, recruitment strategy, and cross-functional collaboration

Pay and Benefits

Salary: USD 33.8 - 39.42 hourly
Perks:Health InsuranceDentalVision401kClothing AllowanceEmployee Discount

Key Requirements

  • •3-5 years of retail or related industry leadership experience
  • •Working knowledge of MS Office (Word, Excel and Outlook)
  • •Extraordinary interpersonal and communication skills (verbal and written)
  • •Agile ability to handle multiple tasks in a changing environment
  • •Ability to lift, push, carry, and safely stand and move for an entire shift
Experience:3-5 yearsRetail
Skills:Interpersonal communicationCoachingTime managementPersonal accountabilityBudget management
Languages:English
Tech Stack:MS OfficeWordExcelOutlook

Company Brief

Alo Yoga
Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.
Industry: Fashion & Apparel
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2007
WebsiteLinkedIn