IT Coordinator - UAE National

Dubai Investments
Dubai
Full timeFunction: Executive & General Management0Education: bachelorsSkills: ["Troubleshooting","Problem-solving","Communication","Interpersonal skills","Prioritization"]

Provide first-line technical support to end users, resolving issues quickly and efficiently. Manage IT service requests from initiation through resolution, coordinating IT activities to keep tasks and projects on track. Support project leads with technical expertise and collaborate with subsidiary companies on IT-related work. Maintain up-to-date IT documentation, processes, and configurations while using Windows, macOS, and Microsoft Office 365 tools.

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FursaFursa
Dubai Investments
Dubai Investments
2 days ago

IT Coordinator - UAE National

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Provide first-line technical support to end users, resolving issues quickly and efficiently. Manage IT service requests from initiation through resolution, coordinating IT activities to keep tasks and projects on track. Support project leads with technical expertise and collaborate with subsidiary companies on IT-related work. Maintain up-to-date IT documentation, processes, and configurations while using Windows, macOS, and Microsoft Office 365 tools.
Location: Dubai
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Entry level

Key Responsibilities

  • •Provide first-line technical support to end users and resolve issues promptly.
  • •Manage IT service requests from initiation to resolution, ensuring smooth workflow.
  • •Assist with IT projects across functions within the IT Department.
  • •Coordinate IT activities so tasks and projects are well-organized and executed smoothly.
  • •Maintain IT documentation, keeping records of processes, procedures, and configurations up to date.

Key Requirements

  • •0-2 years of experience in an IT support/helpdesk role.
  • •Bachelor’s degree in information technology, Computer Science, or a related field.
  • •Strong knowledge of Windows and Mac operating systems and Microsoft Office 365.
  • •Experience with IT ticketing systems and remote support tools.
  • •Strong troubleshooting, communication, and the ability to prioritize multiple tasks effectively.
Experience:0IT supportHelpdesk
Education:Bachelor's in information technology, Computer Science, or a related field
Skills:TroubleshootingProblem-solvingCommunicationInterpersonal skillsPrioritization
Certifications:CompTIA A+ITIL
Tech Stack:WindowsMacOSMicrosoft Office 365IT ticketing systemsRemote support toolsIT documentation

Eligibility

Nationality:UAE National

Company Brief

Dubai Investments
Diversified investment holding company with interests across sectors including manufacturing, real estate, education, healthcare, and financial investments. Operates as a UAE-based group managing and growing a broad portfolio of businesses.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dubai, United Arab Emirates
Founded: 1995
WebsiteLinkedIn