Case Manager Level 1 (Charlestown, NSW, AU, 2290)

Allianz
Australia
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Empathy","Customer focus","Professionalism","Collaboration","Problem-solving"]

Manage workers’ compensation claims for injured employees, guiding them through recovery and return-to-work. Build relationships with workers, rehab providers, government agencies, legal and medical professionals to drive outcomes. Make key liability decisions, assess injuries and treatment needs, interpret medical reports, and ensure accurate, timely benefits processing in line with relevant legislation.

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FursaFursa
Allianz
Allianz
16 hours ago

Case Manager Level 1 (Charlestown, NSW, AU, 2290)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Manage workers’ compensation claims for injured employees, guiding them through recovery and return-to-work. Build relationships with workers, rehab providers, government agencies, legal and medical professionals to drive outcomes. Make key liability decisions, assess injuries and treatment needs, interpret medical reports, and ensure accurate, timely benefits processing in line with relevant legislation.
Location: Australia
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Entry level

Key Responsibilities

  • •Build effective working relationships with workers, rehab providers, government agencies, legal providers, and medical professionals.
  • •Make key liability decisions and assess claims for reasonable and necessary treatment.
  • •Assess and manage injury needs, handle workers’ compensation correspondence, manage rehabilitation, and interpret medical reports.
  • •Provide timely and effective responses to customer needs and ensure accurate claims processing.
  • •Accurately calculate benefits and apply relevant legislative rules and timeframes.

Pay and Benefits

Perks:Learning BudgetEquity

Key Requirements

  • •Experience working as part of a highly resilient team.
  • •Experience in a comparable industry or case management experience is desirable (not essential).
  • •Strong customer-focused mindset and drive to build a career in case management.
  • •Empathetic, professional approach for handling difficult situations and resolving complex issues.
  • •Ability to collaborate in a team environment and provide advice and guidance to other team members.
Skills:EmpathyCustomer focusProfessionalismCollaborationProblem-solving

Company Brief

Allianz
Global insurance and financial services group offering property-casualty insurance, life and health insurance, asset management, and corporate risk solutions to individuals, businesses, and institutions across more than 70 countries.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Munich, Germany
Founded: 1890
WebsiteLinkedIn