Universal Banker Nanjing NJX Sub-branch 大堂服务助理 (Nanjing, JS, CN, 210000)

Manage counter operations for Premier/Advance banking in a busy branch, ensuring regulatory compliance, transaction standards, and efficient service. Deliver high-quality customer service with continuous improvement, support service-and-sales culture, and drive quality referrals to achieve customer targets. Help develop and guide a well-trained counter team, maintain job knowledge and regulation databases, provide administrative support to the sub-branch, and respond appropriately to potential money laundering activities.