IND Group Manager - Health - Ops

Aon
Gurugram
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Interpersonal communication","Multi-stakeholder management","Change management","Strategic thinking","Independence"]

Lead regional delivery for a global Health portfolio, managing client service outcomes and a team of 20–30 (including operations managers). Drive projects through direct reports, ensure timelines, quality, and cost performance, and manage people managers across careers, attrition, and engagement. Own stakeholder relationships as first escalation point, develop risk mitigation and succession plans, and improve operational efficiency via quality, technology, automation, and standardization.

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FursaFursa
Aon
Aon
1 day ago

IND Group Manager - Health - Ops

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Last checked: 18 hours agoStatus: Live

Job Summary

Lead regional delivery for a global Health portfolio, managing client service outcomes and a team of 20–30 (including operations managers). Drive projects through direct reports, ensure timelines, quality, and cost performance, and manage people managers across careers, attrition, and engagement. Own stakeholder relationships as first escalation point, develop risk mitigation and succession plans, and improve operational efficiency via quality, technology, automation, and standardization.
Location: Gurugram
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Accountable for all regional deliveries and delivery expectations for client satisfaction, retention, and future expansion.
  • •Deliver projects through direct reports, ensuring adherence to timeline, quality, and cost.
  • •Own manager career path, succession planning, and performance management; enhance effectiveness through training, education, and coaching.
  • •Manage people managers (typically 3–4), including careers, attrition, and employee engagement.
  • •Own stakeholder relationships, serve as first point of escalation, and drive operational efficiencies through quality, technology, automation, and standardization initiatives.

Key Requirements

  • •Proven multi-stakeholder management experience and strong program/portfolio management background.
  • •Demonstrated change management capability for self and teams.
  • •Client/relationship management experience and ability to understand end consulting solutions.
  • •Ability to leverage technology to bring efficiencies and improve quality, including identifying tool/process needs.
  • •Ability to handle large teams and manage multiple priorities in a dynamic environment.
Experience:HealthcareOperationsConsulting
Skills:Interpersonal communicationMulti-stakeholder managementChange managementStrategic thinkingIndependence

Company Brief

Aon
Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1982
Glassdoor
Glassdoor: 3.9
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