Service Solutions Consultant

Avi-spl
Irvine, Los Angeles
Workplace: OnsiteFull timeUSD 80,000 - 101,000 annuallyFunction: SalesEducation: bachelorsSkills: ["Presentation skills","Written communication","Negotiation","Organizational skills","Problem-solving"]

Partner with regional offices to position and close service-oriented solutions for underserved customers. Work closely with Sales Management and Account Managers to expand offerings in new and existing accounts, translating customer needs into tailored service strategies through Master Service Agreements and Statements of Work. Serve as a subject matter expert, collaborate with Solutions Architects on technical requirements, and participate in discovery and ongoing business reviews to align value with client outcomes.

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Avi-spl
Avi-spl
3 months ago

Service Solutions Consultant

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Last checked: 22 minutes agoStatus: Live

Job Summary

Partner with regional offices to position and close service-oriented solutions for underserved customers. Work closely with Sales Management and Account Managers to expand offerings in new and existing accounts, translating customer needs into tailored service strategies through Master Service Agreements and Statements of Work. Serve as a subject matter expert, collaborate with Solutions Architects on technical requirements, and participate in discovery and ongoing business reviews to align value with client outcomes.
Location: Irvine, Los Angeles
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Drive service-oriented strategy meetings across customer accounts with sales managers.
  • •Serve as a subject matter expert on service offerings, capabilities, and processes.
  • •Participate in client discovery to identify service optimization or expansion opportunities.
  • •Incorporate customer requirements into actionable solutions via Master Service Agreements and/or Statements of Work, coordinating with Solutions Architects on technical requirements.
  • •Build relationships with customer stakeholders, remain present for annual or quarterly business reviews, and advise Sales on positioning service value aligned to client business outcomes.

Pay and Benefits

Salary: USD 80,000 - 101,000 annually
Perks:Health InsuranceVisionDentalPaid Leave

Key Requirements

  • •Minimum of a 4-year degree or comparable industry experience.
  • •Minimum of 5 years of progressive consulting experience.
  • •Strong teamwork skills to operate in a team-selling environment with new and existing customers.
  • •Excellent presentation and strong written skills for leadership and executive stakeholders, including comfort constructing documents and presentations.
  • •Proven ability to contribute to new business development, including account plans, lead generation, and proposal responses, with effective negotiation and closing.
Education:Bachelor's
Skills:Presentation skillsWritten communicationNegotiationOrganizational skillsProblem-solving
Certifications:ITIL Foundations
Languages:English
Tech Stack:Master Service AgreementsStatements of WorkITILSaaSUnified communicationsLicensingSubscriptionsAudio visualCollaboration

Company Brief

Avi-spl
Provides audio-visual integration, unified collaboration solutions, managed services, and AV support for enterprises and institutions worldwide, delivering design, deployment, and ongoing managed services for communication and collaboration technologies.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Tampa, United States
Founded: 2008
WebsiteLinkedIn