Account Manager Longtail

Delivery Hero
Zagreb
Workplace: HybridFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsSkills: ["Communication","Persuasion","Resilience","Negotiation","Time management"]

Account Manager to oversee a large portfolio of 100+ restaurant partners in Zagreb, driving engagement, activation, and revenue growth. Engage partners via high-volume outreach, build strong relationships, analyze performance data, and collaborate with internal teams to resolve issues while promoting platform features and promotions.

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FursaFursa
Delivery Hero
Delivery Hero
3 months ago

Account Manager Longtail

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Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Account Manager to oversee a large portfolio of 100+ restaurant partners in Zagreb, driving engagement, activation, and revenue growth. Engage partners via high-volume outreach, build strong relationships, analyze performance data, and collaborate with internal teams to resolve issues while promoting platform features and promotions.
Location: Zagreb
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Manage a portfolio of 100+ restaurant partners and drive engagement, activation, and revenue growth.
  • •Conduct regular outreach via phone and email to engage existing and potential partners.
  • •Build and maintain relationships with partners, understanding their needs and challenges.
  • •Monitor partner performance using data and provide recommendations for improvement.
  • •Collaborate with internal teams (operations, marketing, support) to resolve partner issues.

Pay and Benefits

Perks:Health InsuranceHybrid WorkLearning BudgetPaid Leave

Key Requirements

  • •At least 1 year of experience in sales, account management, or business development
  • •Comfortable making high volumes of cold calls and outbound outreach
  • •Strong organizational skills - ability to manage a large portfolio without dropping the ball
  • •Persuasive communicator who can pitch effectively and handle objections
  • •Self-motivated with a positive, "can-do" attitude
Experience:1+ yearsFood deliveryRestaurant partnerships
Skills:CommunicationPersuasionResilienceNegotiationTime management
Languages:CroatianEnglish
Tech Stack:ExcelGoogle Sheets

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
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Glassdoor: 3.4
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