Host - Russian Speaking (Male, MV)

Kerzer International
Maldives
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceSkills: ["Guest-focused","Teamwork","Communication","Organization","Attention to detail"]

Serve as the sole point of contact and brand ambassador for assigned guests, coordinating daily activities, preferences, reservations, and special occasions. Drive exceptional guest satisfaction through proactive communication with hotel departments, VIP-focused service, and timely handling of requests and service recovery. Ensure compliance with brand standards and SOPs, maintain strong guest-facing presence across arrivals, departures, and meals, and support revenue/cost-saving initiatives using operational systems.

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Kerzer International
Kerzer International
13 hours ago

Host - Russian Speaking (Male, MV)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Serve as the sole point of contact and brand ambassador for assigned guests, coordinating daily activities, preferences, reservations, and special occasions. Drive exceptional guest satisfaction through proactive communication with hotel departments, VIP-focused service, and timely handling of requests and service recovery. Ensure compliance with brand standards and SOPs, maintain strong guest-facing presence across arrivals, departures, and meals, and support revenue/cost-saving initiatives using operational systems.
Location: Maldives
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service

Key Responsibilities

  • •Serve as the sole point of contact for assigned guests and ensure seamless ambassador-level hospitality from arrival to departure.
  • •Coordinate and confirm daily guest agendas, including activities, restaurant bookings, treatments, transportation, and check-in/check-out support.
  • •Maintain guest information and preferences, communicate them to relevant departments, and keep records updated in the guest preference management system (SAGA).
  • •Oversee delivery of O&O standards and service levels across arrivals/departures and ensure strong guest experience during meals and in-villa/offsite activities.
  • •Handle guest requests, complaints, and service recovery, while identifying upselling opportunities (e.g., villas, dinners, spa, excursions) in line with management direction and budgets.

Key Requirements

  • •Act as a true ambassador for the brand and live the company philosophy and standards.
  • •Manage guest preferences and coordinate with relevant departments to ensure timely follow-ups and system updates.
  • •Ensure compliance with brand standards, OO markers, quality standards, and SOPs, with disciplined workplace conduct.
  • •Provide luxury guest service through proactive communication, flawless hospitality, and attention to detail.
  • •Be fully trained on operational systems (Opera, Alice, SAGA) and safety protocols, and manage guest experiences from arrival to departure.
Skills:Guest-focusedTeamworkCommunicationOrganizationAttention to detail
Languages:Russian
Tech Stack:OperaAliceSAGAPoint of sale machinesProperty management systems

Company Brief

Kerzer International
Kerzner International develops and manages luxury resorts, hotels and branded leisure destinations worldwide, including Atlantis and One&Only properties, delivering integrated hospitality, entertainment and residential experiences at premier beachfront and destination locations.
Industry: Hotels & Resorts
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Dubai, United Arab Emirates
Founded: 1972
WebsiteLinkedIn