Test Center Administrator (FT)

Prometric
United States
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 1+ yearsEducation: high_schoolSkills: ["Professional communication","Report writing","Multitasking","Attention to detail"]

Serve as the face of Prometric in the test center by verifying candidate identification, performing security checks, and continuously monitoring exams to maintain exam integrity. Maintain secure environments and report and resolve candidate issues with urgency, while ensuring a fair and comfortable testing experience. Support flexible scheduling across operating days and stay current on test center policies and procedures, including required documentation and reporting.

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FursaFursa
Prometric
Prometric
3 weeks ago

Test Center Administrator (FT)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Serve as the face of Prometric in the test center by verifying candidate identification, performing security checks, and continuously monitoring exams to maintain exam integrity. Maintain secure environments and report and resolve candidate issues with urgency, while ensuring a fair and comfortable testing experience. Support flexible scheduling across operating days and stay current on test center policies and procedures, including required documentation and reporting.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Maintain and apply test center policies, practices, and procedures.
  • •Greet examinees, verify identification, and perform required security checks (including wands).
  • •Continuously monitor candidates as they complete exams and safeguard the test center from misconduct.
  • •Report and resolve candidate issues with urgency and ensure a fair, comfortable testing experience.
  • •Maintain secure environment and materials; document occurrences and, if applicable, scan and record candidate fingerprint identification.

Pay and Benefits

Perks:Health Insurance401kPaid LeaveVisionFsa

Key Requirements

  • •High school diploma or equivalent required; college experience is a plus.
  • •Minimum of one year of in-person customer service experience.
  • •Must be 18 years of age to qualify.
  • •Ability to communicate professionally and write detailed, accurate reports and correspondence.
  • •Must be able to bend, stoop, lift up to 40 pounds, and remain stationary for extended periods.
Experience:1+ yearsCustomer service
Education:High School
Skills:Professional communicationReport writingMultitaskingAttention to detail
Tech Stack:Microsoft WindowsMS OfficeOutlookExplorerWeb browsing

Company Brief

Prometric
Provides computer-based testing, assessment, and credentialing services for certification bodies, professional associations, and academic institutions. Operates exam delivery, proctoring, and assessment programs across a global network.
Industry: Education
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Baltimore, United States
Founded: 1990
WebsiteLinkedIn