ZippyMH

1 month ago

Client Relationship Manager, Servicing

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

The Client Relationship Manager oversees servicing operations and client relationships for a portfolio in manufactured housing finance. You will coordinate servicing transfers, drive process improvements, and collaborate with operations, legal, compliance, and finance to ensure seamless servicing execution and a superior client experience.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Manager level

Key Responsibilities

•Serve as the primary point of contact for servicing clients, investors, and business partners.
•Lead servicing oversight activities, including issue resolution, operational escalations, and client-specific initiatives.
•Partner with internal servicing teams to ensure timely and accurate execution of servicing obligations and portfolio deliverables.
•Drive implementation of operational improvements, servicing strategies, and process efficiencies that enhance client experience and portfolio performance.
•Coordinate and manage client requests, servicing approvals, and operational deliverables in alignment with servicing requirements.

Pay and Benefits

Perks:Remote WorkEquityHealth InsuranceWellness StipendParental Leave

Key Requirements

•Bachelor’s degree in Business, Finance, Operations, or related field.

Experience:5-5 yearsManufactured housingFinanceLoan servicingClient managementServicing operations

Education:Bachelor's

Skills:CommunicationRelationship managementProblem-solvingAnalytical thinkingTeam coordination

Languages:English

Tech Stack:ExcelBIAIData analyticsData visualization

Company Brief

ZippyMH

ZippyMH is a digital mental health service offering online therapy and mental wellness resources. It connects users with licensed clinicians and provides teletherapy, counseling, and tools to support emotional wellbeing and mental health care access.

Industry: Mental Health

Website

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ZippyMH

1 month ago

Client Relationship Manager, Servicing

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Manager level

Key Responsibilities

•Serve as the primary point of contact for servicing clients, investors, and business partners.
•Lead servicing oversight activities, including issue resolution, operational escalations, and client-specific initiatives.
•Partner with internal servicing teams to ensure timely and accurate execution of servicing obligations and portfolio deliverables.
•Drive implementation of operational improvements, servicing strategies, and process efficiencies that enhance client experience and portfolio performance.
•Coordinate and manage client requests, servicing approvals, and operational deliverables in alignment with servicing requirements.

Pay and Benefits

Perks:Remote WorkEquityHealth InsuranceWellness StipendParental Leave

Key Requirements

•Bachelor’s degree in Business, Finance, Operations, or related field.

Experience:5-5 yearsManufactured housingFinanceLoan servicingClient managementServicing operations

Education:Bachelor's

Skills:CommunicationRelationship managementProblem-solvingAnalytical thinkingTeam coordination

Languages:English

Tech Stack:ExcelBIAIData analyticsData visualization

Company Brief

ZippyMH

Industry: Mental Health

Website