Commercial Account Manager (AE Small Enterprise)
Reading, Glasgow
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 10+ yearsEducation: bachelorsSkills: ["Strategic account leadership","Collaboration","Organizational skills","Business acumen","Executive presence"]Own a portfolio of small enterprise accounts as the primary account owner, building C-level relationships and delivering outcome-based solutions. Lead account strategy, expand share-of-wallet by identifying new opportunities across hardware, software, and services, and manage account-level profitability through pricing discipline. Drive pipeline management, planning/review meetings, and proactive support to improve customer experience and retention, partnering closely with internal teams and the full pod.
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