Store Leader, Shopping Leblon

On Holding
Brazil
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 6+ yearsSkills: ["Emotional intelligence","Leadership","Coaching","Entrepreneurial mindset","Customer focus"]

Own the end-to-end fan experience and store ecosystem, translating customer relationships into measurable commercial results. Build and lead a high-performing team by hiring for culture and coaching emerging leaders, while maintaining premium operational standards across the store floor. Drive community engagement locally, oversee visual merchandising and product mix, and facilitate training programs so the team consistently delivers the “WOW” experience.

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FursaFursa
On Holding
On Holding
1 month ago

Store Leader, Shopping Leblon

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Last checked: 16 hours agoStatus: Live

Job Summary

Own the end-to-end fan experience and store ecosystem, translating customer relationships into measurable commercial results. Build and lead a high-performing team by hiring for culture and coaching emerging leaders, while maintaining premium operational standards across the store floor. Drive community engagement locally, oversee visual merchandising and product mix, and facilitate training programs so the team consistently delivers the “WOW” experience.
Location: Brazil
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Own the internal and external fan experience with a relationship-first mindset and ensure customer data capture
  • •Create strategies that drive operational excellence, profitability, and team productivity
  • •Partner and execute a community engagement program to build local brand energy while delivering a premium experience
  • •Set standards for excellence by overseeing in-store visual merchandising, product mix, and premium operational execution
  • •Lead and build the team through strategic hiring, coaching emerging leaders, delegating authority, and planning training facilitation programs

Key Requirements

  • •6+ years of experience in retail leadership or business management within a premium, community-focused, or high-growth global brand
  • •Expert in customer-centric operations, leveraging data and individual connections to build long-term brand loyalty
  • •High emotional intelligence and composure, with a genuine concern for team dynamics
  • •Entrepreneurial mindset with experience identifying root-cause improvements and owning business outcomes
  • •Experience demonstrating empathy and supporting holistic well-being of the team
Experience:6+ yearsRetailPremium brandCommunity-focusedHigh-growthCustomer-centric
Skills:Emotional intelligenceLeadershipCoachingEntrepreneurial mindsetCustomer focus
Languages:English

Company Brief

On Holding
Designs, manufactures, and sells performance running shoes, apparel, and accessories under the On brand. Combines Swiss engineering and innovation with lifestyle design to serve runners and athletes globally through retail and direct-to-consumer channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Zurich, Switzerland
Founded: 2010
Glassdoor
Glassdoor: 4.0
WebsiteLinkedIn