Specialist Progression Coach (MOBILE WORKER, Gwent, GB)

Serco
Newport, Cardiff
Workplace: HybridContractGBP 31,000 - 32,000 annuallyFunction: Communications, PR & CommunitySkills: ["Communication","Relationship building","Organisation","Independent work","Prioritisation"]

Support unemployed participants with long-term health conditions, mental health conditions, or disabilities in the Confident Futures team. Deliver person-centred employability coaching, manage a caseload, and create personalised action plans after holistic needs assessments. Identify barriers and connect people with health, wellbeing, training, and specialist services, while working with local employers to open inclusive opportunities and ensure outcomes meet contract and quality standards.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Serco
Serco
1 day ago

Specialist Progression Coach (MOBILE WORKER, Gwent, GB)

âś“ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Support unemployed participants with long-term health conditions, mental health conditions, or disabilities in the Confident Futures team. Deliver person-centred employability coaching, manage a caseload, and create personalised action plans after holistic needs assessments. Identify barriers and connect people with health, wellbeing, training, and specialist services, while working with local employers to open inclusive opportunities and ensure outcomes meet contract and quality standards.
Location: Newport, Cardiff
Workplace: Hybrid
Employment Type: Contract · 15 months
Job Function: Communications, PR & Community

Key Responsibilities

  • •Manage a caseload and provide tailored coaching and support throughout participants’ employment journey.
  • •Complete holistic needs assessments and develop personalised action plans aligned to participants’ goals and support needs.
  • •Identify barriers to employment and connect participants with appropriate services, including health, wellbeing, training, community, and specialist support.
  • •Deliver one-to-one employability coaching, including CV support, job searching, interview preparation, and confidence-building activities.
  • •Build relationships with local employers to identify inclusive opportunities and support participants into suitable roles.

Pay and Benefits

Salary: GBP 31,000 - 32,000 annually
Perks:Paid LeavePensionLearning BudgetEmployee Assistance

Key Requirements

  • •Experience coaching, motivating, or supporting individuals to achieve positive outcomes.
  • •Understanding the employment challenges faced by people with disabilities, long-term health conditions, or mental health conditions.
  • •Ability to build trust quickly and develop effective relationships with participants, employers, colleagues, and external partners.
  • •Highly organised with the ability to manage a varied caseload and prioritise effectively while working independently.
  • •Full UK Driving Licence and own vehicle.
Skills:CommunicationRelationship buildingOrganisationIndependent workPrioritisation
Licenses:Full UK Driving Licence

Eligibility

Security Clearance:Enhanced DBS check

Company Brief

Serco
Provides public services across defence, transport, health, justice, immigration and citizen services, delivering operations, consultancy and managed services to governments and commercial clients worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Hook, United Kingdom
Founded: 1929
WebsiteLinkedIn