Coordinator, Shared Services

MongoDB
Gurugram
Workplace: HybridFull timeFunction: Executive & General ManagementExperience: 1+ yearsSkills: ["Analytical skills","Communication","Problem-solving","Confidentiality","Attention to detail"]

Coordinate HR shared services for APAC in India as an individual contributor, ensuring SLAs are met while transitioning and executing day-to-day HR data processes. Update employee records, manage org structure changes, and perform data validations and governance-focused data quality checks. Prepare reports and trackers for internal teams and audits, deliver consistent service through SOPs, and handle sensitive employee data with confidentiality and accuracy.

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FursaFursa
MongoDB
MongoDB
3 days ago

Coordinator, Shared Services

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Coordinate HR shared services for APAC in India as an individual contributor, ensuring SLAs are met while transitioning and executing day-to-day HR data processes. Update employee records, manage org structure changes, and perform data validations and governance-focused data quality checks. Prepare reports and trackers for internal teams and audits, deliver consistent service through SOPs, and handle sensitive employee data with confidentiality and accuracy.
Location: Gurugram
Workplace: Hybrid
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Entry level

Key Responsibilities

  • •Transition work and support HR Shared Services in APAC India while ensuring relevant SLA targets are met.
  • •Execute day-to-day HR data processes such as employee record updates, org structure changes, and data validations.
  • •Cleanse and maintain HR data aligned with company policies, global standards, and data governance frameworks.
  • •Adhere to agreed critical metrics and SLAs while following Standard Operating Procedures to deliver consistent service.
  • •Prepare reports and trackers for internal HR teams and audits, maintaining confidentiality and accuracy with sensitive employee data.

Pay and Benefits

Perks:Parental Leave

Key Requirements

  • •1+ years of experience in HR Operations / Shared Services or HR data entry/management in an HR shared services role (APAC/India, EMEA, or NAMER).
  • •Basic understanding of HR systems and data, and proficiency in Excel/Google Spreadsheet; ticketing tools like Zendesk are a plus.
  • •Excellent analytical, communication, and problem-solving skills.
  • •Ability to learn quickly, ask questions, and follow through on assigned work.
  • •Comfort working in a structured, process-driven environment with good understanding of data governance and data quality.
Experience:1+ yearsHR operationsHR shared services
Skills:Analytical skillsCommunicationProblem-solvingConfidentialityAttention to detail
Tech Stack:ExcelGoogle SpreadsheetZendesk

Company Brief

MongoDB
Develops MongoDB, a leading general-purpose, document-based database platform that enables developers and enterprises to build scalable, high-performance applications with flexible data models and cloud-native capabilities.
Industry: Data Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York, United States
Founded: 2007
Glassdoor
Glassdoor: 4.1
WebsiteLinkedIn