Service Advisor- Honda Columbus

AutoNation
Columbus
Workplace: OnsiteFull timeFunction: SalesEducation: high_schoolSkills: ["Communication","Consultative selling","Interpersonal skills","Organizational skills","Customer follow-up"]

Serve as the customer-facing link between Service Technicians and drivers in a high-volume, state-of-the-art service department. You’ll greet customers, assess vehicle needs through walk-arounds/inspections/test drives, explain technician recommendations in clear language, and create transparent repair orders. Meet sales and customer satisfaction goals, follow up on service status, and use consultative upselling to support ongoing maintenance and vehicle safety.

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FursaFursa
AutoNation
AutoNation
1 day ago

Service Advisor- Honda Columbus

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Serve as the customer-facing link between Service Technicians and drivers in a high-volume, state-of-the-art service department. You’ll greet customers, assess vehicle needs through walk-arounds/inspections/test drives, explain technician recommendations in clear language, and create transparent repair orders. Meet sales and customer satisfaction goals, follow up on service status, and use consultative upselling to support ongoing maintenance and vehicle safety.
Location: Columbus
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Set, confirm, and prepare customer service appointments.
  • •Greet customers and determine vehicle needs through walk-arounds, inspections, and test drives.
  • •Explain technician recommendations and use consultative selling to recommend ongoing required maintenance and up-sell opportunities.
  • •Produce repair orders with cost and time estimates, ensuring full transparency.
  • •Communicate with technicians and parts associates, follow up on work status, and ensure customer satisfaction.

Pay and Benefits

Perks:Health InsuranceDentalVision401kParental Leave

Key Requirements

  • •High school diploma or equivalent.
  • •Proven ability to provide an exceptional customer experience.
  • •Ability to set and achieve targeted goals.
  • •Demonstrated communication, consultative, interpersonal, and organizational skills.
  • •Valid in-state driver’s license and an acceptable, safe driving record.
Education:High School
Skills:CommunicationConsultative sellingInterpersonal skillsOrganizational skillsCustomer follow-up
Licenses:Driver’s license

Company Brief

AutoNation
AutoNation is a leading automotive retailer in the United States, operating a network of new and used vehicle dealerships, service centers, and parts operations while offering financing, insurance, and vehicle remarketing services.
Industry: Retail (Offline)
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Fort Lauderdale, United States
Founded: 1996
WebsiteLinkedIn