CS - HMI Field Service Engineer - Tainan

ASML
Taiwan
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesEducation: bachelorsSkills: ["Problem-solving","Documentation","Customer training","Coaching","Process improvement"]

Execute regular and irregular maintenance for ASML systems at customer sites, handling defined and recurring machine problems with considerable independence and limited supervision. Perform problem analysis, manage handovers to second-line support with thorough documentation, and carry out repairs by using tools, replacing parts, and adjusting settings. Schedule procedures around customer machine windows, train users on correct actions and routine maintenance, and report process improvement opportunities while transferring knowledge to the team.

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FursaFursa
ASML
ASML
2 months ago

CS - HMI Field Service Engineer - Tainan

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 23 days agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Execute regular and irregular maintenance for ASML systems at customer sites, handling defined and recurring machine problems with considerable independence and limited supervision. Perform problem analysis, manage handovers to second-line support with thorough documentation, and carry out repairs by using tools, replacing parts, and adjusting settings. Schedule procedures around customer machine windows, train users on correct actions and routine maintenance, and report process improvement opportunities while transferring knowledge to the team.
Location: Taiwan
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Analyze problems by gathering relevant information, using available means, collecting additional diagnostic info when needed, and executing an initial approach (consulting others as needed).
  • •Handover problems/aspects to 2nd line support and document/package all data for resolution (e.g., work orders, field service reports, technical reports).
  • •Perform repairs independently using tools, replace parts, and improve settings; execute standard service actions.
  • •Coordinate procedures based on the arranged customer machine time window, ensuring parts, tools, equipment, and knowledge are available at the start.
  • •Train users on correct actions, routine maintenance, and recommended procedure changes; identify gaps and improvement opportunities, and transfer knowledge within the work group.

Key Requirements

  • •BSc degree in a relevant technical field (e.g., Electrical Technology, Mechatronics, Mechanical Engineering) or equivalent experience.
  • •Experience in a technical industry is required; semiconductor industry experience is preferred.
  • •Experience using computer applications, including data analysis tools, spreadsheet, and presentation software.
  • •Complete knowledge of product functionality of the main modules/sub-modules.
  • •Experience as a Field Service Engineer (Field Service Engineering experience).
Experience:Semiconductor industryTechnical industry
Education:Bachelor's in Electrical Technology, Mechatronics, Mechanical Engineering (or relevant technical field)
Skills:Problem-solvingDocumentationCustomer trainingCoachingProcess improvement
Tech Stack:SpreadsheetData analysis toolsPresentation softwareComputer applications

Company Brief

ASML
Designs and manufactures advanced photolithography systems for the semiconductor industry, enabling production of integrated circuits at leading-edge process nodes for global chipmakers.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Veldhoven, Netherlands
Founded: 1984
Glassdoor
Glassdoor: 4.1
WebsiteLinkedIn