Legal Operations & Innovation

Clay
New York
Workplace: HybridFull timeFunction: Legal, Risk & ComplianceExperience: 5+ yearsSkills: ["Communication","Problem-solving","Collaboration","Analytical thinking"]

Legal Operations at Clay owns the intake and workflow system, partners across Sales, Customer Success, Support, and Finance, and manages external partners and the legal tech stack to streamline legal processes. The role drives AI-enabled automation, builds scalable processes, and collaborates with Enablement to empower GTM teams in a fast-growing environment.

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FursaFursa
Clay
Clay
5 months ago

Legal Operations & Innovation

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Last checked: 7 hours agoStatus: Live

Job Summary

Legal Operations at Clay owns the intake and workflow system, partners across Sales, Customer Success, Support, and Finance, and manages external partners and the legal tech stack to streamline legal processes. The role drives AI-enabled automation, builds scalable processes, and collaborates with Enablement to empower GTM teams in a fast-growing environment.
Location: New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Legal, Risk & Compliance
Seniority: Sr. Manager level

Key Responsibilities

  • •Own the legal intake and workflow system - Build a scalable system for managing legal requests across the company. Ensure intake, routing, prioritization, and tracking are seamless and visible.
  • •Partner cross-functionally - Work closely with Sales, Customer Success, Support, and Finance to ensure legal processes align with how the business operates.
  • •Manage external partners - Own relationships with outside counsel, BPOs, and vendors to ensure quality and efficiency.
  • •Own the legal tech stack - Manage tools like Ironclad (CLM), Docusign, etc. Facilitate consistent adoption, clean integrations, and continuous improvement. Leverage AI to automate workflows and reduce manual work.
  • •Partner with Enablement - Help ensure that the GTM teams are trained on how to effectively engage with the legal process. Own and maintain Legal knowledge spaces by keeping hubs organized and ensuring information is current and easy to find.

Key Requirements

  • •5+ years in legal operations, program management, paralegal with in-house experience, or an operations role where you built processes and kept cross-functional teams moving.
Experience:5+ yearsLegal
Skills:CommunicationProblem-solvingCollaborationAnalytical thinking
Languages:English
Tech Stack:IroncladDocusignE-signatureIntake/matter management

Company Brief

Clay
Provides a go-to-market development environment combining AI agents and 100+ data integrations to help growth teams source, enrich, and act on customer data for personalized outreach, CRM enrichment, and automated GTM workflows.
Industry: Enterprise Software
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series B
Headquarters: New York, United States
Founded: 2019
WebsiteLinkedIn