Team Lead, adidas Heartland Retail Store (#2006) (Mississauga, CA)

Adidas
Mississauga
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceEducation: high_schoolSkills: ["Communication","Leadership","Customer service","Problem-solving","Decision making"]

Lead day-to-day store operations in support of sales, profitability, and retail objectives, guiding hourly associates when management staff are present or absent. Coach teams through product knowledge and policy training, reinforce performance, and ensure excellent adidas customer service. Support merchandising, product flow, staffing and labor cost standards, cashiering and POS proficiency, and handle customer issues and returns to protect public relations.

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FursaFursa
Adidas
Adidas
3 days ago

Team Lead, adidas Heartland Retail Store (#2006) (Mississauga, CA)

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Last checked: 4 hours agoStatus: Live

Job Summary

Lead day-to-day store operations in support of sales, profitability, and retail objectives, guiding hourly associates when management staff are present or absent. Coach teams through product knowledge and policy training, reinforce performance, and ensure excellent adidas customer service. Support merchandising, product flow, staffing and labor cost standards, cashiering and POS proficiency, and handle customer issues and returns to protect public relations.
Location: Mississauga
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Guide daily store operations and hourly associates (in conjunction with or in the absence of management) to deliver excellent customer service and maximize sales.
  • •Provide one-on-one and small group training for Sales Associates on product knowledge, store activities, job duties, and policies/procedures.
  • •Assist with merchandising and displays (windows, showcases, sales floor) and support merchandise flow from stockroom to sales floor.
  • •Support staffing and labor cost control standards, and lead by example with sales, customer service, merchandising, special orders, cashiering, and store upkeep duties.
  • •Ensure POS proficiency and integrity, complete sales transactions, handle customer complaints and returns, and assist with store projects and documentation.

Key Requirements

  • •Must have or be pursuing a high school diploma or general education degree (GED).
  • •3–6 months retail experience is preferred.
  • •Ability to communicate clearly verbally and in writing to support training and customer interactions.
  • •Ability to apply common sense understanding to carry out instructions in written, oral, or diagram form.
  • •Ability to work a varied schedule including weekends, evenings, statutory holidays, and overtime during peak periods.
Experience:Retail
Education:High School
Skills:CommunicationLeadershipCustomer serviceProblem-solvingDecision making
Tech Stack:MS WordExcelOutlookPoint of sale systemPOS

Company Brief

Adidas
Global sportswear company designing, manufacturing, and selling athletic footwear, apparel, and accessories. Serves consumers and athletes through branded products, direct-to-consumer retail, and wholesale channels worldwide.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Herzogenaurach, Germany
Founded: 1949
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Glassdoor: 3.8
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