Sales Support Associate II

Tapestry
United States
Workplace: OnsitePart timeFunction: SalesSkills: ["Customer service","Communication","Attention to detail","Organizational skills","Multitasking","Fast-paced execution"]

Provide a great in-store customer experience as part of the sales support team by welcoming clients, operating POS accurately, and keeping the cash wrap and sales floor well organized. Support the flow of product by receiving and organizing shipments, maintaining stock levels, replenishing the floor, and executing visual merchandising updates. Promote add-on products and gift cards, respond to customer requests, and follow Loss Prevention and housekeeping standards.

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FursaFursa
Tapestry
Tapestry
5 months ago

Sales Support Associate II

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Provide a great in-store customer experience as part of the sales support team by welcoming clients, operating POS accurately, and keeping the cash wrap and sales floor well organized. Support the flow of product by receiving and organizing shipments, maintaining stock levels, replenishing the floor, and executing visual merchandising updates. Promote add-on products and gift cards, respond to customer requests, and follow Loss Prevention and housekeeping standards.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Welcome clients professionally, anticipate needs, and provide personalized assistance.
  • •Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
  • •Suggest add-on products, promote gift cards, and capture customer information where permitted.
  • •Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
  • •Manage stock levels, replenish the sales floor, execute visual merchandising updates, and follow Loss Prevention and housekeeping standards.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceLearning Budget

Key Requirements

  • •1+ year of previous retail experience (cashier/stock or sales), preferably in a luxury retail environment.
  • •Knowledge of cash register systems and basic computer skills, including using iPad/laptop, Mobile POS, and Internet.
  • •Current knowledge of fashion trends and competition in the marketplace.
  • •Strong attention to detail and organizational skills.
  • •Excellent communication and customer service skills, with ability to multitask in a fast-paced environment.
Experience:RetailLuxury retailFashion
Skills:Customer serviceCommunicationAttention to detailOrganizational skillsMultitaskingFast-paced execution
Languages:English
Tech Stack:POSCash register systemsIPadLaptopMobile POSInternet

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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