Logistics Assistant (Athens, Attica, GR, 10431)

Reckitt
Athens
Full timeFunction: Administration & Executive AssistanceExperience: 2+ yearsEducation: bachelorsSkills: ["Communication","Interpersonal skills","Customer-centric","Analytical skills","Problem-solving"]

Support daily customer servicing by managing end-to-end order processing, including order entry, billing, and invoice issuance. Monitor EDI orders, cancellations, and key order management metrics and handle returns, credit notes, and customer claims. Maintain accurate customer and product data in SAP and customer portals, track service KPIs, prepare operational reports, and coordinate resolution of complex issues with cross-functional teams.

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Reckitt
Reckitt
5 days ago

Logistics Assistant (Athens, Attica, GR, 10431)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Support daily customer servicing by managing end-to-end order processing, including order entry, billing, and invoice issuance. Monitor EDI orders, cancellations, and key order management metrics and handle returns, credit notes, and customer claims. Maintain accurate customer and product data in SAP and customer portals, track service KPIs, prepare operational reports, and coordinate resolution of complex issues with cross-functional teams.
Location: Athens
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Manage end-to-end order processing, including order entry, billing, and invoice issuance.
  • •Monitor EDI orders, order cancellations, and key order management metrics and reports.
  • •Handle returns and credit notes, including monitoring, reporting, and issuance.
  • •Maintain accurate customer and product data in SAP and customer portals.
  • •Provide customer service support, resolve claims, track service KPIs, prepare operational reports, and coordinate resolution of complex issues.

Key Requirements

  • •Minimum 2 years of experience in customer service, with FMCG or Pharma experience a plus.
  • •University degree in Business Administration/Logistics/Supply or related field.
  • •Experience in SAP ERP and strong computer literacy/MS Office (especially Excel).
  • •Excellent command of English, written and oral, with strong communication and interpersonal skills.
  • •Results-oriented, customer-centric approach with strong analytical skills and practical problem-solving.
Experience:2+ yearsFMCGPharma
Education:Bachelor's in Business Administration/Logistics/Supply
Skills:CommunicationInterpersonal skillsCustomer-centricAnalytical skillsProblem-solving
Languages:English
Tech Stack:SAPSAP ERPMS OfficeExcelEDI

Company Brief

Reckitt
Global consumer goods company producing health, hygiene, and home products across well-known brands. Operates in multiple markets offering over-the-counter health, personal care, and household cleaning products to consumers worldwide.
Industry: FMCG
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Slough, United Kingdom
Founded: 1999
WebsiteLinkedIn