Zendesk

3 weeks ago

Senior Digital Sales Representative

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Drive digital inside sales for Zendesk’s SMB ecosystem by responding to high volumes of inbound leads via chat and email, resolving prospect and customer inquiries, and converting into pipeline. Serve as a product expert across Zendesk core applications, run discovery calls and tailored demonstrations, and use customer feedback to build lifelong advocates. Meet SLAs and KPIs while contributing to shared revenue targets and weekly activity and sales goals.

Location: Manila

Workplace: Hybrid

Employment Type: Full time

Job Function: Sales

Seniority: Mid level

Key Responsibilities

•Respond to a large volume of inbound leads and existing customers through digital channels, primarily chat and email.
•Resolve prospect and customer inquiries to drive online business conversion rates and pipeline volume.
•Become a product expert and champion Zendesk core applications and solutions.
•Conduct discovery calls and deliver tailored, value-focused product demonstrations to show business impact.
•Meet SLAs and KPIs (ticket volumes, response/resolution times, productivity) and contribute to shared revenue and sales goals.

Key Requirements

•2–5 years of professional sales or customer-facing account management experience.
•Excellent verbal and written communication skills in English.
•Ability to work in the Taguig City office location 3 days per week in a hybrid setup.
•Relevant sales experience with baseline inside sales, business development, or account management skills.
•High tech-fluency to learn complex software tools, cloud platforms, and processes quickly.

Experience:2-5 yearsSaaSCloud TechnologyDigital B2B

Skills:Self-starterConsultative advisingOrganizationalMultitaskingCommunication

Languages:EnglishFrenchDutchArabic

Tech Stack:SaaSCloud

Company Brief

Zendesk

Provides cloud-based customer service and engagement software, including help desk, ticketing, chat, and CRM tools that enable businesses to manage customer support, self-service, and omnichannel communication at scale.

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Decacorn (USD 10B+)

Funding: Private Equity Backed

Headquarters: San Francisco, United States

Founded: 2007

Glassdoor: 4.0

Website LinkedIn Glassdoor

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Zendesk

3 weeks ago

Senior Digital Sales Representative

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Location: Manila

Workplace: Hybrid

Employment Type: Full time

Job Function: Sales

Seniority: Mid level

Key Responsibilities

•Respond to a large volume of inbound leads and existing customers through digital channels, primarily chat and email.
•Resolve prospect and customer inquiries to drive online business conversion rates and pipeline volume.
•Become a product expert and champion Zendesk core applications and solutions.
•Conduct discovery calls and deliver tailored, value-focused product demonstrations to show business impact.
•Meet SLAs and KPIs (ticket volumes, response/resolution times, productivity) and contribute to shared revenue and sales goals.

Key Requirements

•2–5 years of professional sales or customer-facing account management experience.
•Excellent verbal and written communication skills in English.
•Ability to work in the Taguig City office location 3 days per week in a hybrid setup.
•Relevant sales experience with baseline inside sales, business development, or account management skills.
•High tech-fluency to learn complex software tools, cloud platforms, and processes quickly.

Experience:2-5 yearsSaaSCloud TechnologyDigital B2B

Skills:Self-starterConsultative advisingOrganizationalMultitaskingCommunication

Languages:EnglishFrenchDutchArabic

Tech Stack:SaaSCloud

Company Brief

Zendesk

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Decacorn (USD 10B+)

Funding: Private Equity Backed

Headquarters: San Francisco, United States

Founded: 2007

Glassdoor: 4.0

Website LinkedIn Glassdoor