Senior Manager, Process Management - Capital One Shopping (Remote Eligible)

Discover Financial
New York, United States
Workplace: RemoteFull timeUSD 149,000 - 170,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 2+ yearsSkills: ["Analytical skills","Attention to detail","Communication","Stakeholder management","Adaptability"]

Lead process management for Capital One Shopping, owning scalable process enhancements across risk assessments, control creation/testing, audit activities, and governance for email, sanctions, external data sharing, and script execution. Partner with shopping and enterprise stakeholders to document risks and remediate issues, provide subject-matter expertise in projects, and drive efficiencies through analytical recommendations in a fast-changing environment.

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Discover Financial
Discover Financial
4 days ago

Senior Manager, Process Management - Capital One Shopping (Remote Eligible)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Lead process management for Capital One Shopping, owning scalable process enhancements across risk assessments, control creation/testing, audit activities, and governance for email, sanctions, external data sharing, and script execution. Partner with shopping and enterprise stakeholders to document risks and remediate issues, provide subject-matter expertise in projects, and drive efficiencies through analytical recommendations in a fast-changing environment.
Location: New York, United States
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Sr. Manager level

Key Responsibilities

  • •Influence, manage, and own process management activities including PLA/PRA assessments, process/control creation and validation, and audit activities.
  • •Lead adherence to email governance, sanctions processes, external data sharing, and script governance.
  • •Conduct risk assessments, remediate issues, create efficiencies, and reduce risk.
  • •Document risks, results, and issues and work with internal partners on remediation plans.
  • •Serve as a point of contact for risk and audit partners, providing subject-matter expertise and recommendations.

Pay and Benefits

Salary: USD 149,000 - 170,000 annually
Perks:Health Insurance

Key Requirements

  • •Bachelor’s Degree or Military experience.
  • •At least 2 years of experience in process management.
  • •At least 2 years of experience in project management.
  • •At least 2 years of experience in relationship management.
  • •Preferred: Master’s Degree and 5+ years of experience in process, project, and relationship management.
Experience:2+ years
Skills:Analytical skillsAttention to detailCommunicationStakeholder managementAdaptability

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn