Dialpad

2 days ago

Sales Engineer III

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Own product demonstrations and high-touch proof of concepts for Dialpad in customer-facing engagements. Gather success criteria, handle system configuration, and provide admin and user training while troubleshooting issues. Partner with Account Executives to identify customer requirements and communicate Dialpad’s solutions clearly to non-technical stakeholders. Based in Tokyo with a hybrid setup and up to 50% travel, reporting to the Japan Country Manager.

Location: Tokyo

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Run product demonstrations and deliver high-touch proofs of concept.
•Gather success criteria, perform system configuration, and troubleshoot during customer engagements.
•Provide admin training and user training as part of proofs of concept.
•Work with Account Executives to identify customer requirements and present appropriate Dialpad solutions.
•Learn the sales engineering tools used to test network environments.

Travel: High travel

Key Requirements

•Minimum 3 to 5 years of customer-facing experience as a Solution Architect, Sales Engineer, Implementation Engineer, Solutions Consultant, or similar role.
•Technical curiosity and excitement about delivering technology solutions that make work better.
•Experience with scripting languages such as JavaScript and Python.
•Strong written and verbal communication skills with rapport-building, listening, and questioning abilities.

Experience:3-5 years

Skills:Rapport-buildingListeningQuestioningTroubleshootingCommunication

Certifications:Sales Engineering Demo Certification

Languages:English

Tech Stack:JavaScriptPython

Company Brief

Dialpad

Provides cloud-based business communications platform offering voice, video, messaging, contact center, and AI-driven call intelligence to help teams communicate and collaborate across devices and locations.

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: San Francisco, United States

Founded: 2011

Website LinkedIn

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Dialpad

2 days ago

Sales Engineer III

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: Tokyo

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Run product demonstrations and deliver high-touch proofs of concept.
•Gather success criteria, perform system configuration, and troubleshoot during customer engagements.
•Provide admin training and user training as part of proofs of concept.
•Work with Account Executives to identify customer requirements and present appropriate Dialpad solutions.
•Learn the sales engineering tools used to test network environments.

Travel: High travel

Key Requirements

•Minimum 3 to 5 years of customer-facing experience as a Solution Architect, Sales Engineer, Implementation Engineer, Solutions Consultant, or similar role.
•Technical curiosity and excitement about delivering technology solutions that make work better.
•Experience with scripting languages such as JavaScript and Python.
•Strong written and verbal communication skills with rapport-building, listening, and questioning abilities.

Experience:3-5 years

Skills:Rapport-buildingListeningQuestioningTroubleshootingCommunication

Certifications:Sales Engineering Demo Certification

Languages:English

Tech Stack:JavaScriptPython

Company Brief

Dialpad

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: San Francisco, United States

Founded: 2011

Website LinkedIn