Patient Care Coordinator-Mt. Prospect, IL

Sonova
United States
Workplace: OnsiteFull timeUSD 20 - 22 hourlyFunction: Executive & General ManagementEducation: high_schoolSkills: ["Relationship-building","Communication","Organization","Self-motivation","Goal orientation"]

Drive patient engagement and sales growth for the Greenfield clinic by creating a welcoming experience, conducting outbound calls to schedule hearing tests and consultations, and supporting hearing care follow-up. Partner with the Hearing Care Professional and clinical team while educating patients on hearing care products and solutions. Spend part of your week on community outreach, building relationships with physicians and local partners to generate referrals and help achieve clinic business goals.

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FursaFursa
Sonova
Sonova
2 days ago

Patient Care Coordinator-Mt. Prospect, IL

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 3 weeks ago

Job Summary

Drive patient engagement and sales growth for the Greenfield clinic by creating a welcoming experience, conducting outbound calls to schedule hearing tests and consultations, and supporting hearing care follow-up. Partner with the Hearing Care Professional and clinical team while educating patients on hearing care products and solutions. Spend part of your week on community outreach, building relationships with physicians and local partners to generate referrals and help achieve clinic business goals.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Entry level

Key Responsibilities

  • •Create an exceptional, positive patient experience for every patient.
  • •Conduct consistent outbound calls to schedule hearing tests, consultations, and other appointments.
  • •Support retention, referrals, and repeat business by educating patients on hearing care products, services, and solutions.
  • •Spend about two days per week conducting community outreach and building awareness through relationships with physicians and local partners.
  • •Schedule and confirm appointments, handle insurance verification/authorization, support check-in/out and payments, and complete order processing and administrative tasks as needed.
Travel: Low travel

Pay and Benefits

Salary: USD 20 - 22 hourly
Perks:401kHealth InsuranceDentalVisionPaid LeaveLegal ProtectionHearing AidsIdentity Theft

Key Requirements

  • •High school diploma or equivalent required.
  • •Associate’s degree preferred.
  • •Comfortable making daily outbound calls and following up with patients and prospective patients.
  • •Strong sales and relationship-building skills, with the ability to build trust with patients, physicians, referral sources, and community partners.
  • •Proficiency with Microsoft Office and Outlook; EMR/EHR experience is a plus.
Experience:HealthcareHearing healthcare
Education:High School
Skills:Relationship-buildingCommunicationOrganizationSelf-motivationGoal orientation
Tech Stack:Microsoft OfficeOutlookEMR/EHR

Company Brief

Sonova
Designs, manufactures, and distributes hearing care solutions including hearing aids, cochlear implant accessories, and wireless communication devices, serving audiologists and consumers worldwide through clinics, retail networks, and distribution partners.
Industry: Medical Devices
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Stäfa, Switzerland
Founded: 1947
Website