Guest Service Executive - Spa - Jumeirah Saadiyat Island

Jumeirah
United Arab Emirates
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringEducation: high_schoolSkills: ["Communication","Interpersonal skills","Customer service","Teamwork","Attention to detail"]

Deliver a friendly, professional spa guest experience at Jumeirah Saadiyat Island. Welcome and orient guests, answer questions using in-depth knowledge of spa services and facilities, and manage bookings, scheduling, and billing through the relevant systems. Guide guests in spa services and products to support revenue and repeat business, while handling feedback and requests with prompt resolutions to maintain high satisfaction.

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FursaFursa
Jumeirah
Jumeirah
2 months ago

Guest Service Executive - Spa - Jumeirah Saadiyat Island

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Deliver a friendly, professional spa guest experience at Jumeirah Saadiyat Island. Welcome and orient guests, answer questions using in-depth knowledge of spa services and facilities, and manage bookings, scheduling, and billing through the relevant systems. Guide guests in spa services and products to support revenue and repeat business, while handling feedback and requests with prompt resolutions to maintain high satisfaction.
Location: United Arab Emirates
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Entry level

Key Responsibilities

  • •Deliver a unique, outstanding guest experience with a friendly and professional demeanor.
  • •Welcome and orient guests, providing efficient guest service at all times.
  • •Maintain in-depth knowledge of spa services, treatments, facilities, and products to answer inquiries.
  • •Guide, promote, and upsell appropriate spa services and products to increase revenue and repeat business.
  • •Handle bookings, scheduling, billing, and manage guest feedback and requests for prompt resolution.

Pay and Benefits

Perks:Shared AccommodationHealth InsuranceLife InsurancePaid LeaveLearning Budget

Key Requirements

  • •Higher Secondary School certificate or country-specific certification.
  • •Strong communication and interpersonal skills.
  • •Customer service orientation with accuracy and attention to detail.
  • •Ability to lift and move heavy luggage and stand for long periods of time.
  • •Team player with reliable, honest, sincere approach and high energy.
Education:High School
Skills:CommunicationInterpersonal skillsCustomer serviceTeamworkAttention to detail

Company Brief

Jumeirah
Luxury hospitality company operating hotels, resorts, and serviced residences across the Middle East, Europe, and Asia. Jumeirah is known for high-end guest experiences, iconic properties, dining, and premium leisure services.
Industry: Hotels & Resorts
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 1997
WebsiteLinkedIn